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Melissa Hamner's Resume

Melissa L. Hamner

Objective: Position as a TECHNICAL WRITER.

EDUCATION

Bachelor of Arts, English -- Occidental College, Los Angeles, CA

EXPERIENCE

Decibel Products, Dallas, Texas
March 1998 to present

Technical Writer. Write, edit, and format instruction sheets, operating manuals, product flyers, and trade show cards in PageMaker and FrameMaker for antenna manufacturing company. Create and adapt technical drawings using Photoshop, Illustrator, and AutoCAD LT. Prepare Web-ready instruction sheets and operating manuals for the company intranet and Internet site using FrameMaker, Adobe Acrobat, and HTML. Design and write marketing brochures, information sheets, and news releases for distribution to customers around the world.

BDM International, Ft. Huachuca, Arizona
May 1997 to January 1998

Administrative Services Coordinator. Technical editor for Line Director's group. Edited and formatted technical reports, procedures, and contract proposals in Word and WordPerfect. Edited, formatted, and coordinated production of Monthly Status Reports for 60 contract tasks. Created graphics for reports and briefings in Powerpoint, Freelance, and Presentation. Helped set up Access data bases for tracking government tasks. Staffed first international conference on Distributed Ground Common Stations for U.S. government and contractor personnel; received a commendation from the major general in charge of the program. Performed other administrative tasks as required. Approved for DoD Secret clearance.

BDM International, Fort Knox, Kentucky
December 1996 to May 1997

Administrative Services Coordinator. Edited, formatted, and word processed multi-volume battle training scenarios for the U.S. Army Research Institute in Word, using Information Mapping. Edited and word processed business reports, correspondence, and contract proposals. Answered phones and distributed petty cash. Collected and reviewed time sheets. Performed other administrative tasks as required.

Fruit of the Loom, Bowling Green, Kentucky
1996

MIS Training Secretary. At Fruit of the Loom's world headquarters, scheduled MIS training classes nationwide. Enrolled students and tracked training in Lotus 1-2-3, ensuring class prerequisites were satisfied. Adminstered competency tests. Edited and word processed lesson plans and student guides and created overheads. Arranged worldwide travel for MIS Department employees and for interviewees. Set up management meetings for corporate vice president. Performed other administrative tasks as required.

Directech Inc., Louisville, Kentucky
1995

Purchasing Agent. Produced and tracked purchase orders of computer re-seller. Edited company correspondence. Tracked sales orders, handled merchandise returns, and managed filing system. Researched software, hardware, and peripherals issues for sales agents. Answered phones.

Science Applications International Corporation (SAIC), Las Vegas, Nevada
1991 to 1994

Training Coordinator. Conducted courses in safety and health, total quality management, and employee orientation. Developed lesson plans, examinations, instructor manuals, and student guides using Word, Powerpoint, and Canvas. Designed overheads and job aids. Created marketing materials for company stockholder meetings. Designed and developed on-line (CBT) lessons and evaluations in Director. Documented developments in on-line and multimedia training for department manager.

SAIC, Las Vegas, Nevada
1990 to 1991

Public Relations Specialist. Managed daily operations of Yucca Moutain Visitor Information Center. Wrote and edited Department of Energy articles and fact sheets for the general public, explaining this very technical and controversial nuclear waste storage study in non-technical, fact-oriented, neutral language. Staffed site tours, public meetings, county fairs, and home shows as DOE representative, answering questions from often angy people; learned how to turn hostile attacks into reasonable discussions. Performed executive ghostwriting and speechwriting for DOE Project Manager and project spokesman.

SAIC, Las Vegas, Nevada
1987 to 1990

Documentation Preparation Specialist. Edited business reports, correspondence, technical reports, technical procedures, field plans, quality assurance procedures, and journal articles for grammar, format, clarity, and style. Analyzed requirements and wrote user documentation for DEC and VAX systems. Designed, edited, wrote articles for, and published company newsletter using INTERLEAF. Interviewed scientists, engineers, and technicians for newsletter articles. Collaborated with geophysicists and chemists on journal articles.

Software (PC & Mac):
FrameMaker, PageMaker, Word, Powerpoint, Excel, Access, Adobe Acrobat, WordPerfect, Illustrator, Photoshop, Freelance, Presentation, Canvas, AutoCAD LT, Paradox, Lotus 1-2-3, and HTML

AWARDS

BDM Excellence Award, 1998
DoD Golden Eagle Award, 1998

Email: hamnerm@fhu.disa.mil