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WALT TOLMASOFF

P.O. Box 2718                                

Cupertino, CA 95015-2718              

(408)771-6328  Cell     

walt_tolmasoff@yahoo.com 

 

Looking for a position that will benefit from my solid background in Quality Assurance testing  and experience in computer operating systems, hardware and peripherals.

 

Experience:

 

Apple, Inc.   Audio/Video Tech   8/07 – present

Cory Verbin, Software QA Manager (408)974-6862  cverbin@apple.com

 

Imaging Group:   Qualifying and testing USB and Network printers to work with the newest Leopard OS and forthcoming SnowLeopard version of the Mac operating system.

 

Entrepreneur/Creator/Developer   Walt's Design Services  6/06 – 8/07     

http://www.waltdesigns.com

 

Original artwork, photography, quicktime video-snippets.

 

¥ Contract/Consultation work.

¥ Photo-restoration.

¥ Develop and maintain spreadsheets/databases.

¥ Digital photography.

¥ Create .PDF files, novelty business cards.

¥ Experienced working with PC and Mac hardware/software.

 

State Compensation Insurance Fund (temporary position) 2/06 - 6/06

1275 Market Street San Francisco, CA 94103

 

Clerk

 

¥ Analyzed and verified medical forms for correct insurance coverage, policy and case numbers.

¥ Executed daily operations of CICS database.

¥ Instrumental part in looking up misdirected mail and directing it to the proper end handler.

¥ Successfully handled all daily information and directed it to District Offices.

¥ Completed special projects.

¥ Reconciled bank statements.

¥ Verified details of business transactions: funds received and disbursed, totaled accounts in Excel.

 

Lupin Lodge Resort 05/03 - 12/05 (temporary position)

20600 Aldercroft Heights  Los Gatos, CA 95033

 

Computer professional

 

¥ Researched, designed and developed computer software forms, flyers, business cards, handouts and placards.

¥ Executed daily office operations and solved problems that cropped up.

¥ Set up and implemented new software and hardware.

¥ Developed procedures for newly implemented software.

¥ Trained Office/Staff members and provided documentation for new hardware and software systems.

 

SGI 9/25/00-2/15/02 (contract assignment)

1200 Crittenden Lane    Mountain View, CA 94043

 

Quality Assurance Test Engineer

 

¥ Successfully performed functional and ad-hoc testing of SGIs Digital Asset Management clients for Mac and Windows OS running on IRIX backbone utilizing principles and techniques of quality assurance testing.

¥ Analyzed software requirements in order to determine feasibility of design within time and cost constraints.

¥ Researched, designed and developed test plans and test cases.

¥ Worked closely with development engineers to analyze and fix software bugs within time and cost constraints.

¥ Assisted the development engineers and Marketing to create user documentation.

 

Flashpoint 07/99-05/00 (contract assignment)

366 Cambridge Avenue, Suite 208     Palo Alto, CA 94306

 

Quality Assurance Engineer

 

¥ Successfully performed functional testing for Digita OS on Kodak DC290, Minolta Dimage and HP C500 digital cameras.

¥ Tested localized versions in French, Spanish, German and Italian.

¥ Tested Digita Desktop application and USB, serial and infrared connectivity on both Mac and Windows environments.

¥ Participated in a team of development engineers and project managers to resolve defects as identified.

 

Apple, Inc. 02/95-11/98 (contract assignments)

Cupertino, CA 95014

 

Quality Assurance Test Engineer

 

¥  Successfully performed quality assurance testing, functional testing and application compatibility testing of multi-scan monitors ("Orca") and inkjet printers ("Jalape–o").    Black-box testing:  followed test matrices, thought "Outside the Box", suggested improvements.

 

¥   Quality assurance testing of extensions and control panels for the Mac OS 9.2.

 

Global Village Communications 09/1994-02/1995 (contract assignment)

Santa Clara, CA

 

Quality Assurance Engineer

 

¥ Tested GlobalFax modem software for networks, laptops, and desktops using test plans and AT command set protocols.

 

Canon Information Systems 09/1991-06/1994 (permanent position)

Palo Alto, CA

 

Test Engineer

 

¥ Supervised contractors and responsible for the oversight of Quality Assurance testing for printers and scanners in both the Windows and Mac environments.

¥ Developed and administered QA software library, maintained QA test lab hardware, set up LAN's for testing and operated and maintained Canon's internal Video Conferencing system.

 

SYMANTEC 12/1988 - 9/1991 (permanent position)

20330 Stevens Creek Blvd.  Cupertino, CA 95014

 

Support Analyst

 

¥ Managed world-wide customer support for Turner Hall Products Division of Symantec. Single-handedly answered hundreds of calls per day on support line.

¥ Resolved problems, defined product defects and worked closely with development engineers to resolve bugs.

 

Bank of America 10/1984 - 12/1988 (permanent position)

555 California St.  San Francisco, CA 94104

 

Senior Analyst       Treasury Management Services

 

¥ Resolved hardware, software and telecommunications problems for MicroStar Automated Cash Management System.

¥ Worked closely with Fortune 50 companies to define scope of problems and resolve bugs.

  

Education:

 

B.A. University of California, Berkeley, California

Business Administration X451.6 Personnel Information (UCExtension class)

Advanced PC Troubleshooting (Essential Seminars, Inc.)

The Macintosh Survival Course (Data-Tech Institute)

Digital Photography (Foothill College, Stephen Johnson)

Systems Testing and Quality Assurance Techniques (Advanced Information Technologies)

 

 

Related Skills:

 

TESTED: Functionality and application-compatibility of SONY VAIO computer communications using AT command-set and popular programs including AOL, CompuServe, Netscape and Internet Explorer; GlobalFax software for desktops and laptops.

 

SUPERVISED: Contractors and responsible for the oversight of Quality Assurance testing for printers and scanners in both the Windows and Mac environments.

 

DEVELOPED: and administered QA software library, maintained QA test lab hardware, set up LANs for testing and operated and maintained Canons internal Video Conferencing system.

 

MANAGED:   Worldwide customer support for Turner Hall Products Division of SYMANTEC.

 

RESOLVED PROBLEMS: Answered hundreds of calls per day on support line, resolved problems for MicroStar Automated Cash Management System.

 

CREATED:   Test files that incorporated Adobe Photoshop, Premiere, Strata Videoshop and iMovie.

 

WROTE:   Concise and readable bug reports using various proprietary systems.

 

 

 

Software Applications:

 

Photoshop, PageMaker, Excel, MSWord, PowerPoint, QuarkExpress, Paint, Filemaker Pro, Premiere, Appleworks, Adobe Acrobat.

 

Hardware:

 

Dell/HP: Windows 3.x, Windows 2000, Windows XP Professional

 

Mac:  G4, G5,  iMac,  Macbook Pro, Mac Mini Intel Core 2 Duo.

 

Very good at Problem Analysis;  fixing/troubleshooting/upgrading Laserjet printers, inkjet printers, multi-scan monitors, scanners, digital cameras, modems and computers.

 

OS: Windows 3.x, 98, NT, 2000, XP Professional, IRIX,  Mac OS 10.5.1,  9.2.1