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                                                Theory W 762d
 
 Chapter 12 - The challenge of Theory W
 
       Division of work
       Sociotechnical life
       Work enrichment
       Getting and giving
       The we workweb
       Management science
       Worker effectiveness
       Summary.  This chapter addresses and rationalizes the
 issues of reliability, validity, and general scientific
 criteria.  Rational challenge.
       Next.  The application of member-organization cases.
 Division of work
       Any large block of work divides into smaller and more
 manageable work tasks.  The example below provides a basic
 lesson in productivity.  First visualize a large block of
 work, and then visualize the division of that work into work

 tasks.
 
 

 
 
 
 
 Workweb                                        Theory W 763d
 
 Figure 72 - Identify individual work tasks
 ____________________________________________________________
 
 Block of work undivided       Block of work divided
 __________________________    _______________________
 
     ---------------------      ---------------------
    |                     |    |          |          |
    | One task of at      |    |  Task 1  |  Task 2  |
    |                     |    |          |          |
    | least 16 hours, and |    | Worker A | Worker B |
    |                     |    |          |          |
    | quite possibility   |    |  4 hours |  4 hours |
    |                     |    |          |          |
    | 32 hours if four    |    |----------|----------|
    |                     |    |          |          |
    | individuals are     |    |  Task 3  |  Task 4  |
    |                     |    |          |          |
    | assigned.           |    | Worker C | Worker D |
    |                     |    |          |          |
    |                     |    |  4 hours |  4 hours |
    |                     |    |          |          |
     ---------------------      ----------------------
 ____________________________________________________________

       As you can see, we have employed four workers to
 perform the tasks and each performs their task at 100%
 efficiency (4 hours standard vs 4 hours actual).
       However since the workers "work" 8 hours daily, their
 productivity falls to 50% (4 hours output divided by 8 hours
 of input) because 4 workers were assigned 16 hours of work.
       The 4 person organization above can exhibit some
 interesting outcomes.  Some workers might eventually quit
 for being so poorly utilized, some might hide or otherwise
 busy themselves, and still others are generally not able to
 administrate their situation.
 
 

 
 
 
 
 Workweb                                        Theory W 764d
       Theory W professes that the expert worker either set
 or verify the 4 hour standards, and track their actual, then
 control their productivity.  The hours involved are owned by
 the expert worker.  The whole-hour being the basic unit
 measure of what they sell to their employer.  Their
 productivity connects with pride of workmanship - quality of
 worklife if you will.  And if the expert worker extends that
 philosophy to 24 hours daily, they are truely administering
 their own organization.
       Improvement. If only two workers were employed, the
 efficiency and productivity of the large block organization
 will be 100%.  The job descriptions of workers A and B can

 have several configurations.
 
 Table 111 - Work, tasks, and job assignment
 ____________________________________________________________
 
         Tasks from above figure
         ________________________________________
 
 Worker  Job 1  Job 2  Job 3  Job 4  Job 5  Job 6
 ______  _____  _____  _____  _____  _____  _____
 
   A      1 2    1 3    1 4    2 3    2 4    3 4
   B      3 4    2 4    2 3    1 4    1 3    1 2
 ____________________________________________________________
 

       Learning theory choices.
 
       [Functionalists] seem to take parts of all the
    theories and view learning as a very complex phenomenon
    that is not explained by either the gestalt or the
    behavioral theories.  Some of the leaders in this school
    are John Dewey, J.R.Angell, and R.S.Woodworth.
    (114L 322)
 
 

 
 
 
 
 Workweb                                        Theory W 765d
       Other learning theories are Freudian and mathmatical
 modeling (114L 322).
       Functional learning theory. Theory W, as a pure
 functional theory of organization, prescribes to functional
 learning theory - a very complex phenomenon.  Yet easily
 described.
       Universal learning description. Three-year old and
 even two-year old children express, "Why?"
       Why confrontation.  Human are born to confront.  And
 confrontation, as part of communication activity, charters
 an organization where why underlies the organization
 structure.  Or differently put, why provides functional

 authority.
 
       Bakke refers to...an organization charter...His
    activity process is...the process of communication that
    involves the confrontation, search, and coping phases.
    (114L 42)
       The Theory W hypothesis of organization productivity
 improvement encompasses the idea of providing a universal
 organization structure to facilitate Bakke's search and
 coping phases of communication.  Search and coping activity
 need an object of focus.  Those search and coping phases are
 delimited from this dissertation.
       Sociotechnical participation. In order to have better
 democracy and participation in an organization, Theory W
 hypotheses that the objective of functional clarity will
 
 

 
 
 
 
  Workweb                                       Theory W 766d
 improve productivity.  Theory W provides a universal
 productivity improvement tool for any organization including
 the individual as an organization.

 Sociotechnical life
 
       The concept of sociotechnical systems is based on the
    fact that any production or service system requires both
    a technology and a work-relationship structure that
    relates human resources to technological resources.  An
    organization's total system provides a total set of human
    activities, together with interrelationships...
    (114L 25)
 
       Democratic participation.
 
       The concept of the organization as a sociotechnical
    system is entirely valid and rather than urge the
    democratic overtones of participative management upon
    every situation, leaders would do better to take
    advantage of all the contributions that management and
    behavioral sciences have made to understanding how and
    why a sociotechnical system functions best.  (114L 42)
       If we applied Rokeach's characteristics of open-closed
    systems to organizations we could observe the following:
    (114L 44)
       Theory W does not deal with projects - rather the
 generic structure of functional organization.  Formal
 organization identifies with hierarchy - the chain of
 command.  Informal organization can be identified with
 dynamic group membership, leadership, and ideas.  The
 unformal or functional organization is analogous to a
 organization-wide PERT chart turned on end so that instead
 of the work and time axis flowing to the right, the work
 flows up to support the why of the organization - the
 mission or charter.  And if you trace the causal flow down,
 
 

 
 
 
 
 Workweb                                        Theory W 767d
 the way to support the mission and measured objectives is
 detailed by the task technology of PERT, CPM, time-on-task,
 and other analogous visual aids.  Since graphic visuals are
 quickly outgrown, the computerizable database precedence
 network is used.

       Self-actual continuous learning.
 
       At the top of Abraham Maslow's hierarchy of needs, we
    find self-actualization.  This is the same as Karl
    Menninger's concept of personal fulfillment.  These terms
    denote both achievement and value.  The way in which an
    individual discovers the surrounding, larger world and
    sees that world in perspective, is a basic element of
    self-actualization.  This concept, as used in the field
    of mental health, is not to be confused with status or
    recognition.  The internal-external dimension of this
    concept of self-actualization comes from the individual's
    ability to continue to learn from those associations,
    experiences, and awareness he encounters throughout his
    life span.  One of the major achievements of any
    individual, particularly leaders, is learning how to
    learn.  If leaders can learn from failures, frustrations,
    disappointments, achievements, and despair, they will
    have found [the] major dimension of leadership.
    (114L 131)
 
 Work enrichment
 
       According to job enrichment concepts, large numbers of
    employees have much more to offer in the way of ability,
    potential, and general competency than most organizations
    ask of them.  This discrepancy between potential and
    actual contribution creates significant frustrations for
    employees and significant costs to the organization.  It
    is possible to restructure the work in order to give
    employees more of a say about what they are doing,
    including more responsibility for deciding how to
    implement their work, for setting goals, and more of a
    share in creating the excellence of the completed
    product.  The results of such an approach should be
    improved employee morale, as well as increased
    productivity.  Job enrichment also represents an attempt
    to move from a mechanistic to a humanistic model of work.
    (114L 175)
 
 

 
 
 
 
Workweb                                         Theory W 768d
       Job search as used here includes hiring and firing
 employees and the maintenance of personal employment.
 Strategy applies to both the multi-individual and individual
 organizations.
       Terminating employees. Responsible multi-individual
 organizations provide an exit procedure for departing
 employees.  And many prefer to contract the exit procedure.
 The contractor, typically a consulting firm, can provide a
 career transition workshop (227) or other structure to
 enhance the effectiveness of the terminated employee.
       Remaining employees. The focus on the terminating
 individual's organization can well be applied to the

 periodic reviews of remaining employees.
 
       job and career objective
       dynamic presentation
       marketing strategy
       contact network
       negotiating job offers
       persistence (227 1)

       Reconciled against Theory W, the hierarchical strategy

 becomes -
 
       life aim
       retirement objective
       career objective
       job objective
       dynamic biography
       marketing tactics
       negotiating tasks
       time tracking
       Theory W represents the organization of the world of
 functional work tasks.  Theory W differentiates from formal
 
 

 
 
 
 
Workweb                                         Theory W 769d
 organization which historically traces to the earliest of
 military and church organizations.
       Any specific modern organization has its own world of
 work apart from the names of the employees and their
 position titles.  The names and titles represent who does
 the organization's work, not the work itself.  The who which
 does the work comes after the definition of the work.  The
 strategist first defines the aim of the organization, then
 defines the measurable objectives which motivate individual
 workers.  The strategist then defines the worknet of tasks
 needed to implement the organization objectives, and fourth,
 the individual workers are employed to perform
 implementation.
       The strategist formulates or models the work of the
 organization by defining the philosophic organization
 mission first, then the strategist facilitates objective
 measurement, and then grows the proaction of the workers
 much like a farmer grows crops - the strategist witnesses to
 the growth of the organization crop.  The products which are
 grown or produced include the enjoyment of the workers and
 the world of consumers.  Thus we have an inner world of
 worker enjoyment and an out-of-the-organization world of
 satisfied consumers.
 Getting and giving
       The organization member must be nurtured (1) for
 
 

 
 
 
 
 Workweb                                          Theory W 770
 expert self-worker performance, and (2) for expert job
 performance.  Said another way - there are two organizations
 for the purpose of the individual's work.  First in
 importance, there exists from science, and form religion,
 the human organization.  Second in importance, there exists
 all round the individual, from tradition, from culture, from
 many descriptions, the human worker.  Correct workers are
 needed everywhere, yet can the selfworker as their own
 expert, find the correct place to work - for the
 optimization of that individual's life?
       Thus the study of functional organization - foregoing
 was the individual functional organization.  Here the study

 focuses on the multi-individual or member organization.

       We are deluged with requests to give, give, give.  And
    we give generously.  But when we think of gifts to
    ourselves we feel guilty....unless the giver is deeply
    nurtured, there will be no real giving. (120 1)
       If you learn, teach.  If you get, give.  This or these
 cycles usually begin with giving.  Yet giving can be
 unbalanced.  And balance begins with what has to be
 balanced, namely the human spirit.  That spirit for can also

 ____________________
 
       120 The Village Church (Dec 1994) Is it really more
 blessed to give than to receive?  A talkÆ121æ scheduled
 December 13.  The newsletter of the Village Singles,
 vol.10,no.12.  Prairie Village KS: Author.
       121 Based on W.L.Molton - Friends, partners, and
 lovers: a good word about marriage.  Subjects: Interpersonal
 relations, self-actualization (psychology).
 
 

 
 
 
 
 Workweb                                          Theory W 771
 be called the soul, that special imprint, the heart of
 emotions rather than the mechanical blood pumper.
       The human spirit can be better balanced with the use
 of wisdom - the summary being a dozen spirit commandments.
       Friends provide comfort.  Partners provide synergistic
 activity.  The ladder of basic human needs being existence,
 relatedness, and growth.  That aim being good feelings of
 joy, love, and freedom.
       Giving provides an investment whereby the spirit gets,
 not necessarily from the same partners.  Some partnerships
 result in net giving, others result in net getting.  And
 learning always in motion, hopefully to be freed by respect,
 encouragement, and challenge.  Thus scholarly teaching can
 come to fruition.
       There is reading and there is reading.  In graduate
 school at a first class meeting of a particular course, the
 professor announced that we would read 50 books that
 semester.122 Most of the students were instantly agitated.
 Those students were being introduced to the art of skimming
 for what you want to read - not in the biased sense, but in
 the sense of research specificity.  A sort of optimization
 in getting, yet avoiding the laborious giving of each
 author.
       Religion can be seen to be divided into the categories
 of corporate church and one's personal spiritual life.  The
 
 

 
 
 
 
 Workweb                                          Theory W 772
 advantage of this categorization focuses personal
 responsibility unto one's own spiritual life.  Your local
 library computerized catalog easily provides many listings
 for "spiritual life."
       One prolific spiritual-life author had five books
 listed.123 None of the books have indexes, thus quick
 reading depends on the tables of content.
        One book123 has seven chapters.  Chapter two summed
 the reason for personal existence - entitled as "Man
 today: In search of identity."  Then, since the book's title
 pointed to faith in God, chapter four offered specific
 essentials - entitled as "The anatomy of faith."
       First let Webster's Third Edition Dictionary set the
 stage for what the word God means to the world.  Note that

 the words Lord and Christ also enter the setting.

       God: the supreme or ultimate reality: the Diety
    variously conceived in theology, philosophy, and popular
    religion; as
       a(1): the holy, infinite, and eternal spiritual
    reality presented in the Bible as the creator, sustainer,
    judge, righteous sovereign, and redeemer of the universe
    who acts with power in history in carrying out his
    purposes,
       (2): the eternal, invisible, arbitrarily omnipotent
    Lord of the worlds and final judge of all men presented
    in the Koran as all-knowing, just, compassionate,
    merciful, unchangeable,

 ____________________
 
       122 BGSU higher education administration PhD course.
       123 J.Powell (1975) A reason to live, a reason to
 die: A new look at faith in God.  Niles IL: Argus.  And
 others.
 
 

 
 
 
 
 Workweb                                          Theory W 773

       b(1): the unchangeable perfect Being that is the first
    and final cause of the universe - compare DEISM,
       (2): the whole of the universe in its unity - compare
    PANTHEISM,
       (3): reality as opposed to appearance, ABSOLUTE
    PANTHEISM,
       (4): the creative, integrative,and redemptive process
    at work in the world that is the supremely worthful
    actuality of all existence and upon which all other forms
    of existence depend for life, meaning, freedom, purpose,
    value, and the realization of their highest destiny,
       (5): the one ultimate infinite reality that is pure
    existence, consciousness, and bliss without distinctions,
       (6) Christian Science: infinite Mind: the incorporeal
    divine Principle ruling over all as eternal Spirit,
       c(1): the Being supreme in power, wisdom, and goodness
    that men worship and to whom they pray, (2): the ideal or
    essence of what is best in human life.
 
       Lord 1: one having power and authority over others,
       a: a ruler by hereditary right or preeminence to whom
    service and obedience are due,
       b: one of whom a fee or estate is held in feudal
    tenure,
       c: a proprietor or owner of land or houses,
       d: a master of servants,
       e: HUSBAND,
       f: one that has achieved mastery by virtue of superior
    strength or conquest,
       g: a man who exercises leadership or great power in a
    particular business or occupation.
       2a: God, b: CHRIST, c: a man of rank or high position.
 
       Christ
       2b: an ideal and perfect type of humanity,
       2a: one who in his outlook or activities resembles
    Jesus (the legend of Thunupa, the Andean Christ, who was
    stoned to death and abandoned on a drifting raft for
    preaching virtue and goodness - F.D.deMedina),
       1: one who is accepted as the Messiah (this Jesus whom
    I proclaim to you, is the Christ - Acts 17:3 RSV),
       3 Christian Science: the ideal truth that comes as a
    divine manifestation of God to destroy incarnate error.
 
       Holy Spirit: God as present and active in the
    spiritual experience of man.
 
       Messiah: ...
 
 

 
 
 
 
 Workweb                                          Theory W 774
       Obviously, the eyes of the beholder, has a range of
 alternatives in choosing their definition.
       Beginning with the word Lord, the connotation of human
 position belies the organization structure of formal
 authority as opposed to functional authority.
       Those choosers with functional authority mindset, may
 rightly identify with the ideas of strategy and mission in
 the developing field of organizational behavior.  The old
 version of these new ideas are vision and prophecy.  In
 either case, new or old, organizations can be seen as aiming
 to some target or goal.  That aim could be seen as Lord in
 the sense of (a) preeminent rule, (b) held in line, (c)
 propriety, (d) master, (e) cooperation, (f) strength, (g)
 leadership, and (h) high or top position.
       In discussion with friend Harry a summary phrase came
 to be, "Life is going my way."
       How can that be, to think that any one single
 individual can control life?  Yes we can sire and bear
 children, yet since we cannot scientifically replicate human
 life, we say, "Human life comes from God."  Only because
 science has not yet unlocked the secret.
       Does this mean that science will replace God?  "No,"
 certainly not, yet more science within corporate church can
 be useful.  Functional organization can play a formidable
 role in the corporate church and personal spiritual life.
 
 

 
 
 
 
 Workweb                                          Theory W 775
       Pick a spiritual basis of individuality - it could be
 to review all of Powell's books - for that may represent the
 core of a spiritual life, a wholly spirit, a soul as that
 special human imprint.  That imprint comes from others -
 family, job, church...  The expert worker should choose
 those organizations which provide spiritual nurturing
       Not the imprint of being used - as Nancy, et.al., and
 many jobs.
       Not the imprint of disrespect - as Marcia's woman
 hater, and at times, in all jobs.
       The suggestion - give your self the very best.  That
 involves knowing, finding, and getting the very best.  Thus
 the study of what functions member-organizations are about,
 and what they can be challenged to be about.
 The we workweb
       Organization permeates human life and the Theory W
 workweb of functional organization provides a visual
 synopsis of organization theory ending with a why-way view
 of functional organization.
       Two individuals. When two individuals become members
 as a coupled organization they take on the task
 responsibility of the organization, not only for the
 actualization of the organization, but also for the
 actualization of the individual members.  Thus three or more
 organizations exist.
 
 

 
 
 
 
 Workweb                                          Theory W 776
       Two of the organizations can be represented by
 individual workwebs.  The third organization has a WE
 workweb.
       Many wewebs. Some, if not all, could also be
 wee-webs.
       The latest weweb has who's of Harv and Sue.  Input
 into the Theory W workweb structure becomes the following.
 
 Table 112a - HO SM weweb
 ____________________________________________________________
 
 Act Verb       Descriptor     Noun          Why Who Whrs
 ___ __________ ______________ _____________ ___ ___ ____
 
  1  provide    residence      protection    3   ho
  2  provide    ho             residence     1   sm
  3  feel       physically     safer             sm
  3  feel       financially    safer             ho
 ____________________________________________________________
 Note: 1995-6 arrangement.  The use of the duplicate act
 number arises again.

       Can the workweb logic a non-coupled arrangement?

 Table 112b - HO JF weweb
 ____________________________________________________________
 
 Act Verb       Descriptor     Noun          Why Who Whrs
 ___ __________ ______________ _____________ ___ ___ ____
 
  1  provide    residence      income        3   ho
  2  provide    ho             residence     1   jf
  3  feel       financially    safer             jf
  1  work       metro          singles           ho
 ____________________________________________________________
 Note: Early 1995 arrangement.  The duplicate task number,
 for logic purposes, seems to be a characteristic of the
 member organization.
       Perhaps the duplicate act number means that a true
 
 

 
 
 
 
 Workweb                                          Theory W 777
 organization has not been represented - rather two
 individual organizations have been combined in the same

 table.
 
 Table 112c - HO C weweb
 ____________________________________________________________
 
 Act Verb       Descriptor     Noun          Why Who Whrs
 ___ __________ ______________ _____________ ___ ___ ____
 
  1  share      inner          self          2   ho
  2  test       c              ability       3   ho
  3  apply      c-book         rules         5   ho
  4  provide    book           rules         3   c
  5  grow       beyond         past          6   ho
  6  live       full           life              ho
 ____________________________________________________________
 Note: Early 1995 arrangement.
 
 Table 112d - HO N weweb
 ____________________________________________________________
 
 Act Verb       Descriptor     Noun          Why Who Whrs
 ___ __________ ______________ _____________ ___ ___ ____
 
  1  saw        pastSelf       repeat        2   ho
  2  steward    n-work         assets        3   ho
  3  highlight  n              dependency        ho
  4  enjoy      n              dancing       5   ho
  5  experience physical       touching          ho
 ____________________________________________________________
 Note: Early 1994 arrangement.
       One member can be seen as a provider and the other as
 a taker.  Can the taker be the victim?  Probably when the
 provider stops the providing.
 Scientific management
       Logic course. A college course, PH101, used a text
 whose narrative of preface and appendix stressed the reason
 
 

 
 
 
 
 Workweb                                          Theory W 778

 for logic.  The following was gleaned.
 
 Table 113a
 ____________________________________________________________
 
 Pre Verb       Descriptor     Noun          Act Source
 ___ __________ ______________ _____________ ___ ______
 
     present    logic          doctrine       1  vii
  1  see        3intellectual  acts           2  vii
  2  conceive   [valid]        concept[s]     2  270.4
  2  apprehend  divisioned     composition    2  270.4
  2  proceedTo  discursive     unknown        2  270.4
  2  live       artful         reason         3  269.1
  4  live       artful         reason         3  269.1
  6  live       artful         reason         3  269.1
     order      man's          actions        4  269.1
  3  exercise   easy/orderly   way            5  269.1
     logicIs    rational       science        6  269.1
 ____________________________________________________________
 Note: A discarded version of task relationship
 communication.  The table below uses the most recent
 structure.
 
 Table 113b - College logic
 ____________________________________________________________
 
 Act Why Verb       Descriptor     Noun          Source
 ___ ___ __________ ______________ _____________ ______
 
  1   2  present    logic          doctrine      vii
  2   3  see        3intellectual  acts          vii
  3   5  live       artful         reason        269.1
  5      exercise   easy/orderly   way           269.1
  2      conceive   [valid]        concept[s]    270.4
  2      apprehend  divisioned     composition   270.4
  2      proceedTo  discursive     unknown       270.4
  3      order      man's          actions       269.1
  3      logicIs    rational       science       269.1
 ____________________________________________________________
 Note: The proximity of Act and Pre, or Act and Why, makes
 possible an easier indention for the visualization of
 structure.
       Religion versus technology. M.L.Adler (1991) Truth in
 religion, and in his series of prior books has been
 
 

 
 
 
 
 Workweb                                          Theory W 779
 narrowing the focus to a prime mover [spirit] and to the
 compatability of technology [science] fitting the umbrella
 of the prime truth.
       Old Testament logic. Old Testament hierarchy and

 individualism -
 
       Moses chose able men out of all Israel, and made them
    heads over the people, rulers of thousands, rulers of
    hundreds, rulers of fifties, and rulers of ten.  And they
    judged the people at all seasons:  the hard causes they
    brought unto Moses, but every small matter they judged
    themselves.  Exodus 18:25,26 (157 v)
       Above we see the head and body analogy of organization
 and the hierarchy of numbers, where the rulers are
 responsible for coordination (157 1) of "every human

 association" to achieve the causes or the "common purpose."
       Organization's unique form. The forms of organization
 "will vary according to the nature of the aim"(157 1) of the
 organization.  The principles are "certain features
 essential to all forms."(157 1)
       Common purpose coordination. Principle one, called
 coordination, provides an orderly unity of action toward the
 common purpose (157 5).  "Always, in every form of
 organization...supreme authority must rest somewhere, else
 there would be no directive for any coordinated
 effort."(157 6) The direction of the organization equates
 with aim and common purpose.
       Scalar theory. Principle two, called scalar, provides
 
 

 
 
 
 
 Workweb                                          Theory W 780
 a series of steps - something graded (157 14).  "Great
 organizations differ from others only in that the [scalar]
 chain is longer."(157 14) The scalar process has (1)
 leadership to an idea (aim, etc.), (2) delegation of the
 steps (work, tasks, acts, etc.), and (3) functional (task)
 definition (157 15).
       Task definition, work steps, and product leadership
 can be characterized as high technology.  One attempt at
 integrating the formal organization hierarchy structure with
 the technology structure proceeds as the matrix organization
 structure (158 xvii).  Other structures are bureaucratic,
 democratic, bottoms-up, middle-out, mixed, and
 project/functional (158 1-5,18-28).  All in a setting of
 turbulence (158 1-29).  Theory W avoids these entrances to
 organization structure.
       Theory W is the theory of double-you concentrating on
 the win as a noun - labor [work], acquisition [to one's
 self], success, victory, gain, profit, joy, and happiness
 (Webster's 2nd).  Theory W is a strategy structure -
 strategy being the administrative process of moving from
 mission (aim, superordinate goal, philosophy, etc.), to
 objectives (management-by-objectives, variances-to-plan,
 etc.), and then to individual worker action.  Which/what
 actions are always undertaken for a coordinated why/win.
       The Theory W organization structure claims to be
 
 

 
 
 
 
 Workweb                                          Theory W 781
 rational (cause and effect) and thusly reasonable rather
 than empirical (everyday experience or experiment).  A
 strategic organization structure, like Theory W, wanes when
 viewed from the social science view - "the theory of
 organizations occupies an insignificant place in modern
 social science."(161 1) Humans reduce risk by not choosing
 to be, or strive to become, better organized.  And humans
 erroneously view organization as eroding their freedom,
 rather than seeing organization as a way to freedom.
       Rationality, choice, and freedom. Rationality, as
 choice, centers within freedom.  Choice has consequence (a
 ware) and uncertainty (161 137), if the chooser is wary.  To
 know about one's organization is to think about the
 cognitive aspects of subgoal (task) construction (161 151).
 Workers are then assigned tasks as a division of work
 (161 152-61).  Theory W also traces the why of work as well
 as the way in which the ware is constructed.
       Organization propositions. Propositions of
 organization behavior (161 6):  (1) members are passive
 instruments, not initiating action, (2) members bring goals
 to the organization causing incomplete parallelism, and (3)
 members are choosers and problem solvers.  Types of
 propositions (161 7):  (1) dependent variable(s) a function
 of independent variable(s), (a) with a range of values, (b)
 with non-ordered variable(s), (2) simple qualitative
 
 

 
 
 
 
 Workweb                                          Theory W 782
 anatomical statements, and (3) "a particular organizational
 structure or process performs a particular function
 (161 7-8) [goal, objective, task, action, and work in
 
general].
 
       Functional analysis, in this sense, is a fruitful tool
    for the study of self-maintaining systems.  (161 8)
       High prosperity after 1896...saw the crest of the
    first great wave of industrial empire building in the
    United States.  From the 1890's on, one of the basis
    challenges facing American industrialists was how to
    fashion the structures essential for the efficient
    administration of newly won business empires.  These
    enterprises, far too large to be managed by small family
    groups, came quickly to be administered by full-time
    professional managers.  In forming these administrative
    structures.  many organization builders first
    concentrated on the field unit, and on the factory rather
    than on the sales or purchasing office or the mine.  It
    was on this level that Frederick W.Taylor, Harrington
    Emerson, and the other advocates of scientific management
    expended nearly all their energies.  (162 24)
       The chapters of enteprise history reduce to the work
 of accumulating resources and rationalizing the use of those
 resources (162 386-96).  Factory-service, sales-marketing,
 accounting-finance, and buying-distribution may well be able
 to apply the accumulate-rationalize organization

 strategy-structure lesson of history.
 
       Taylor's book is not merely the precursor of modern
    organization and decision theory, it is in many respects
    its origin...A seminal work, an often misinterpreted
    work, and an indispensible source of administrative
    theory.  (A.T.Dotson in 160 cover)
 
       Taylor system.
 
       Born in 1856, Taylor began work at age 18 as an
    apprentice to a pattern-maker and as a machinist.  A few
    years later he joined the Midvale Steel Company as a
 
 

 
 
 
 
 Workweb                                          Theory W 783

    laborer, and in eight years rose to chief engineer.
    During this time he developed and tested what he called
    the task system, which became known as the Taylor System
    and eventually as scientific management.  He made careful
    experiments to determine the best way of performing each
    operation and the amount of time it required, analyzing
    the materials, tools, and work sequence, and establishing
    a clear division of labor...  (160 back cover)"
 
       Taylor was a neighborhood person.
 
       To all those who are sufficiently interested in
    scientific management, the writer would most heartily
    extend an invitation to come to his house when they are
    in the neighborhood of Philadelphia.  He will be glad to
    show them the details of scientific management as it is
    practiced in several establishments in Philadelphia.
    Inasmuch as the greater part of the writer's time is
    given up to forwarding the cause of scientific
    management, he regards visits of this sort as a
    privilege, rather than as an intrusion.  (159 144)
       So much did Taylor want to associate with people of
 like kind - those interested in (1) careful experiment, (2)
 the amount of time it required, (3) written analysis of
 tools, (4) written analysis of work sequence, and (5)
 establishing clear work division.  Thus is founded Theory W
 - in the spirit of Taylor and Emerson.

       Central task.
 
       The first object of any good system must be that of
    developing first-class men...(159 7)
       To do this, several elements are proven - (1) the
 measured "efficiency [and effectiveness] in almost all of
 our daily acts," (2) the "efficiency [and effectiveness
 that] lies in systematic management," and (3) "our simplest
 individual acts [within] our great corporations, which call
 
 

 
 
 
 
 Workweb                                          Theory W 780
 for the most elaborate cooperation.(159 7)"

       Good feelings.
 
       The most prominent single element in scientific
    management is the task idea.  The work of every workman
    is fully planned out by the management at least one day
    in advance, and each man receives in most cases complete
    written instructions, describing in detail the task which
    he is to accomplish, as well as the means to be used in
    doing the work.  And the work planned in advance
    constitutes a task which is to be solved, not by the
    workman alone, but in almost all cases by the joint
    effort of the workman and management.  (159 39)
 Worker effectiveness
       On the job. A worker under load has optimum
 effectiveness at 43% efficiency (159 57) for a ten hour day
 (159 61).  In another situation, a worker has optimum
 effectiveness when being under load 58% of the job-day
 (159 58).  On a 168 hour week basis, assuming a six day job
 and no other job, the workers above would have 15% and 21%
 work efficiency in accomplishing effectiveness (a yes answer
 to the question of task completion).  The task completion
 can then be graded resulting in another scientific
 management variable.

       Better workers.

       The most important of all the results attained was the
    effect on the workmen themselves.  Out of 140 workmen
    only two were said to be drinking men.  The fact is that
    a steady drinker would find it almost impossible to keep
    up with the pace that was set, so that they were
    practically all sober.  Many, if not most of them, were
    saving money, and they all lived better than they had
    before.  (159 71-2)
       The focus of the task system was on the win, both for
 
 

 
 
 
 
 Workweb                                          Theory W 785
 the individual and the organization.

       The ageless task idea.
 
       There is absolutely nothing new in the task idea.
    Each one of us will remember in his own case this idea
    was applied with good results [somewhere] in his
    schoolboy days.  No efficient teacher would think of
    giving a class of students an indefinite lesson to learn.
    Each day a definite, clear-cut task is set by the teacher
    before each scholar, stating that he must learn just so
    much of the subject; and it is only by this means that
    proper, systematic progress can be made by the students.
    The average boy would go very slowly if, instead of being
    given a task, he were told to do as much as he could.
    All of us are grown-up children, and it is equally true
    that the average workman will work with the greatest
    satisfaction, both to himself and to his employer, when
    he is given each day a definite task which he is to
    perform in a given time, and which constitutes a proper
    day's work for a good workman.  This furnishes the
    workman with a clear-cut standard, by which he can
    throughout the day measure his own progress, and the
    accomplishment of which affords him the greatest
    satisfaction.  (159 120-1)
       Teachers must know something about their expert

 workers.  Does the organization work in a functional way?
 
 

 
 
 
 
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 Table 114 - College-student workers
 ____________________________________________________________
 
                                 1976    1985    change
                                 ____    ____    ______
 
 ACT -   English                 17      17
         Mathmatics              16      13      -3
         Social Sciences         17      15      -2
         Natural Sciences        20      19      -1
 
 High School GPA                 2.8     2.9     +0.1
 
 Expect to work                  49%     50%     +1
 
 Need help with
         Mathmatics              46%     48%     +2
         Study Skills            37%     39%     +2
         Ed and voc plans        47%     46%     -1
         Reading                 26%     24%     -2
         Writing                 33%     30%     -3
         Personal Counseling     31%     12%     -19
 
                 F85-S86       F86-S87       F85-F86
                 _______       _______       _______
 Freshmen         -26%          -24%
 Freshmen                                     -52%
 ____________________________________________________________
 Source: Concord College (1987) NCA self-study report.  Table
 III.1, Freshmen characteristics, p.40.  Figure 2.4, Student
 attrition data, p.222.
       Functional relations. The terms are different in

 industry.
 
       One of these teachers (called the inspector) sees to
    it that he understands the drawings and instructions for
    doing the work.  The second teacher (the gang boss) shows
    him how to setup the job in his machine, and teaches him
    to make all of his personal motions in the quickest and
    best way.  The third (the speed boss) sees that the
    machine is run at the best speed and that the proper tool
    is used in the particular way which will enable the
    machine to finish its product in the shortest possible
    time.  The workman receives orders and help from four
    other men...repair boss...time clerk...route
 
 

 
 
 
 
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    clerk...disciplinarian...(159 124-5)
 
       Taylor-type actualization.
 
       He is quickly given the very best knowledge of his
    predecessors; and, provided with standard implements and
    methods which represent the best knowledge of the world
    up to date, he is able to use his own originality and
    ingenuity to make real additions to the world's
    knowledge, instead of reinventing things which are old.
    (159 126)

       A different approach to freshman education.
 
 Figure 73 - Student as expert worker
 ____________________________________________________________
 
 you are an individual not a statistic           WHO
                                                 WHAT
 future results can be changed                   WHY
                                                 WAY
 helping relationships                           WORK
                                                 WHOLEhours
 we / come                                       WELCOME
 
 we is a collection and cooperation of individuals
 
 come to a relationship of timed work tasks
 ____________________________________________________________
 Note: Author's invention - 1987-8 school year.
       From a book INVITING SCHOOL SUCCESS:  A SELF-CONCEPT

 APPROACH TO TEACHING AND LEARNING (1978).
 
       Everything the teacher does, as well as the
    manner...incites...response in some way...John Dewey in
    How We Think (1933 p.59).  William James (1890) commented
    long ago:  "No more fiendish punishment could be devised,
    were such a thing possible, than that one should be
    turned loose in society and remain absolutely unnoticed
    by all the members thereof"(p.179).  Martin Buber - "Man
    wishes to be confirmed in his being by man...(1965 p.71).
    Teaching machines and programmed materials have an
    important place in education, but they are poor
    substitutes for an inviting human relationship.  As
    Jourard (1968) has indicated, teaching is a way of being
    with people.  It is this being-with process that is most
 
 

 
 
 
 
 Workweb                                          Theory W 788

    likely to have the greatest impact on students' ideas
    about themselves and their abilities.  Even more than
    being-with, the concept of an invitation suggests a
    bidding to be somewhere, to look ahead to tomorrow's joy
    and fulfillment, to have something to live FOR and to
    look forward TO.  (p.16)
 
       Divisions of sci management.
 
       This whole combination...constitutes scientific
    management...[1] science, not rule of thumb [2] harmony,
    not discord [3] cooperation, not individualism [4]
    maximum output, in place of restricted output [5] the
    development of each man to his greatest efficiency and
    prosperity.  (159 140)
 
 

 
 
 
 
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 Table 115 - Hi-tech teaching
 ____________________________________________________________
 
 Syllabi   BA course at the 20 class hour juncture
 Grade     100-1       206-1       206-32      400-1
 ----- f   ---------   ---------   ---------   ---------
      --   Points per the syllabus
 A         1301        1227        1227        1100
 B         1156        1090        1090         977
 C         1011         954         954         856
 D          867         818         818         733
 
           Student points, hours, and curved grades
           1694 30 A   1235 33 A   1283 38 A   1156 36 A
           1644 44 A
           1640 41 A
           1490 31 A
           1416 22 A
 A    14   1366 24 A
 B         1286 33 B   1120 33 A   1228 58 A   1079 19 B
           1270 36 B               1216 49 A   1064 16 B
           1260 28 B               1148 44 A   1050 16 B
           1218 41 B               1132 45 A   1038 19 B
           above averaged 1.7:1 study hour per class hour
 B    17                                       1012 13 B
 C         1142 14 C   1082 37 B   1059 40 B    976 25 B
           1141 23 C   1060 28 B   1010 28 B    965 12 B
           1129 21 C   1040 15 B    960 20 C    896 11 C
           1125 21 C   1005 37 B                861 20 C
                        984 22 C
 C    21   1062 24 C    957 10 C
           below averaged 0.5:1 study hour per class hour
 D         1004 17 C    923 20 C    917 22 C    847  8 C
            918 20 D    878 26 D    915 21 C    846 10 C
            903  7 D                848 30 D    840  9 C
                                                814 14 C
                                                810  7 C
                                                800 11 C
                                                800  8 C
 D     6                                        743  8 D
 F                      771 20 D    647  8 F    710 11 F
       3                                        642  8 F
 ____________________________________________________________
 Source: Otto's Wesley spring 89 mid-semester grade curve.
 
 

 
 
 
 
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       High technology.
 
       This increase in the productivity of human effort...is
    due...to inventions, great and small, and to the progress
    in science and education.  It is to the greater
    productivity of each individual that the whole country
    owes its greater prosperity.  (159 141)
       Theory W dedicates to higher productivity of each
 member within the context of a structured functional

 organization.