!!!ANYTHINGS POSSIBLE!!!
The following is a true story
involving General Motors and a customer in West Virginia.
A customer wrote to the manager the following:
"I have a complaint which I am sending for the second time
because I am sure you must have thought I was crazy the first
time.
You see, I bought a new Pontiac about 2 months back. It also
happens that my family has a tradition of voting for the flavor
of ice cream every night and I go and get it.
The problem lies there. Whenever I buy vanilla, my car won't
start. Any other flavor -chocolate, pistachio and it starts. I'd
like you to take me seriously this time.
The General Manager, though highly skeptical sent an engineer to
follow up on the complaint. The engineer sat with the owner the
following week, every night on his way to the ice cream shop.
The first day it was chocolate, the car started. The next day
vanilla, it didn't start. Strawberry-started. Banana-started.
Vanilla didn't start. The exasperated engineer though clueless,
was dedicated and stuck with the job. He recorded all sorts of
data-time to go to the shop, max speed registered, time to come
back etc.
Finally he reached a conclusion. He notified that whenever
vanilla was brought, the owner came back quicker. This had to do
with the arrangement of flavors in the shop; vanilla being
popular was right at the front.
So the problem reduced to why the car didn't start if the owner
was back too quickly.
On inspection he found that there was a vapor condensation
problem. When the car stopped, vapors formed in the engine ducts
and took around 5 minutes to condense. Since the owner was back
quicker than this, the vapor blocked the liquid flow and hence
the car didn't start.
This just goes to show that nothing should be determined as crazy
at first glance and that ANYTHING'S POSSIBLE.
---------------------------------------------------------------------------------------ANJAN,
(Ex-Alakite…now at Yale)