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It observes that the relationship was severely tested, as is often the case in time of crisis and human tragedy. The paper also observes that neither Curragh nor the participating media had crisis communication plans, which negatively affected their performance. It concludes that Curragh did not satisfy legitimate media needs and that the company's lack of open, prompt, and accessible communication fed a media suspicion that officials had something to hide. On the other hand, journalists relied on human interest, made mistakes, and decontextualized their coverage of the story. Coal mining is dangerous and underground mining in Pictou County has always been very dangerous. |