Fall Conference Educational Session

What Do You Do When...? Dealing With Ehtical Dilemmas in Toastmasters

Dr. Patricia Gangi

A talented workshop designer, facilitator, and performance improvement specialist, Dr. Patricia Gangi is Principal Consultant of her own firm, Cornerstone International Training and Consulting. Over the past 20+ years, Dr. Gangi has worked with diverse profit and non-profit organizations in the areas of service quality, change management, executive level team building, and management development. Her customer service learning system for a major upscale hotel chain has been translated into 10 languages and is in use worldwide.

In her career she has seen herself and others struggle with ethical issues. From this Pat has developed a passion for speaking to corporate audiences about “Putting Virtue to Work at Work: The Business Benefits of Doing the Right Thing.” Known for her warmth and winning humor, “Dr. Pat” is the Strategic Consultant to the District 3 Toastmasters Leadership Institute.

PRESENTATION DESCRIPTION:

You know that a popular member's contest talk isn't “substantially original” as required…

You're one CTM away from Distinguished Club Status. A member suggests you sign-off on his CTM even though he can't give his #10 speech until two days after the DCP goal deadline…

The joke master tells an offensive and discriminatory story .....What do you do?

This workshop will provide you with practical tools and information for successfully handling situations like those above. Specifically, we will:

1) Define “ethics.”

2) Identify six core, universal, and non-discriminatory values on which to make an ethically defensible decision.

3) Review a widely accepted model for ethical decision-making.

4) Identify various ethical challenges within the Toastmasters’ environment

5) Follow a five-step process to address ethical challenges faced in Toastmasters.

6) Identify sources of information about specific ethical guidelines within Toastmasters.