Seminars, Workshops & Retreats

Management Team Workshop / Retreat

• Understand how personality type influences the decision-making, communication and management preferences of individuals on the management team as well as the team’s performance.
• Understand the characteristic ways you and other managers communicate and respond to other individuals, teams, departments, and clients/customers. Find ways to open up the flow of communication and ideas.
• Identify individual and team strengths and weaknesses.
• Build an objective framework for dealing with conflicts.
• Predict potential problem areas.

Sample Agenda:

The retreat / workshop is customized to emphasize your team's desired objectives.

• Individual feedback: the preferences and characteristics of leading, managing,
  communicating, problem solving, etc. for each personality type on the team
• The Team's Type: What is your "team type" and what are the implications?
  • Team Feedback - Communication - Inter-team Problem
    Solving & Decision Making
  • Across the Organization
• Exercises and Activities based on the Team's Type to help the team develop
  their skills in communicating and problem solving as a management team
• Individual MBTI Assessments and Customized Narrative Feedback Reports
• TEAM TYPE Report
• MBTI Team Member's Guide
• Customized Workshop focusing on intra- and cross- team communication

Self-Leadership and Management: Taking Charge of Your Personal and Professional Success

What you will learn:
A program to develop self-leadership. Can be customized for Executives, Managers,
Sales Professionals, or any other group.

• What is self-leadership?
• How does your ability to lead yourself increase your professional and personal success?
• Developing a personal and professional vision and mission.
• Identifying and Prioritizing your personal values
• How do your values impact your day-to-day work? “Walking the Talk”
• What are your professional goals? Personal goals? Gap analysis
• Creating a plan to achieve your goals
• Taking steps to create satisfaction and balance in your work and your life

A workshop which includes assessment, feedback, information, discussion and action-
planning to increase your professional and personal effectiveness.

Employee Selection: Attracting, Interviewing & Hiring The Best Employees

A critical responsibility of a manager is employee selection. Managers and their
organizations depend upon employees who have the knowledge, skills, and
attributes to run a productive operation.

Poor employee selection costs the company in productivity and quality. Managers
who make poor selections must address performance deficiencies. In addition,
when employees leave the organization, the selection process must start again,
adding more cost and losing more time.

To help managers make better employee selection decisions, this program
contains information about:

• Determining Hiring Criteria
• Recruiting
• Evaluating Resumes and Applications
• Screening Candidates
• Conducting Interviews
• Complying With Legal Requirements
• Evaluating Candidates
• Checking References
• Making The Offer

This outline is offered as a sample of the program. Your program will be customized and the
topics and content will be developed specifically for your organization and managers.

Communication for Presentations and Meetings

No More Boring Presentations and Meetings!

What you will learn:

• How to Plan and Deliver an Effective Presentation
• Organizing your Content
• Nonverbal Communication
• How to Run An Effective Meeting
  • Agendas
  • Logistics
  • Seating
  • Visuals
  • Minutes
  • Action Plans
• Generating Participation and Discussion
• Using Problem Solving Tools in Meetings

Communicating for Improved Performance

What you will learn:

• Why is Feedback Important?
• Setting the scene for Feedback
• How to Give Feedback That Enhances Performance
• Four Rules for Feedback
• Tailoring Feedback for Each Person
• How To Give Corrective Feedback
• How To Give Positive Feedback
• When to Give Feedback
• Change: How To Teach Someone Something New
• Different Strokes For Different Folks: What Motivates People

Format: Assessments, quizzes, checklists, tips, exercises, cases,
discussions, lecture

How To Create Teamwork & Lead Teams

What you will learn:

• Why Teams Work and How to Build Teamwork
• Teams or Work Groups?
• Your Changing Role of Manager: Easing into a New Role
• How To Facilitate Teamwork
• Managing Conflict and Still Keep Communication Open
• Giving and Receiving Feedback
• How To Solve Problems and Make Decisions As a Team:
  Facilitating Team Problem Solving
• How to Efficiently Bring New People onto the Team

Managing and Resolving Conflicts

What you will learn:

• The Five Conflict Styles
• What is Your Conflict Resolution Style (assessment and feedback)
• Your Conflict Style and Implications To You
• What is Conflict and What Can You Do About It?
• Managing Conflict Constructively: An 8-Step Model
• Cases (small group work and presentations)
• Role Plays

Team Talk

This is a customized in-house program that features the Myers Briggs Type Indicator and other assessments to help individuals increase their effectiveness and satisfaction working together as a team.

The objectives of this program are:

• Increase individual and team awareness of strengths and liabilities
• Improve productivity and job satisfaction by better matching team members with tasks and timelines
• Prevent those conflicts that are avoidable and resolve those conflicts that are unavoidable
• Communicate with each other more clearly and with great understanding and acceptance
• Figure out how to capitalize on different team members' knowledge and skills
• Increase the ability to collaborate with one another and with people outside of the team