CISM IN THE HEALTHCARE SETTING

Instructor: Patricia L. Tritt, RN, MA

FACT SHEET

The effects of acute, chronic, and cumulative stress in the healthcare environment are increasingly obvious. This program will examine: types of stressors in the healthcare environment; stress and critical incident interventions in the healthcare setting; stress mitigation and CISM team development considerations; assessment and implementation of a CISM program; personality considerations; legal issues facing healthcare providers; the family perspective; and personal coping techniques. This is a two-day program for healthcare professionals who wish to explore the implementation of a critical incident stress program in their organization or a multi-hospital team. The program does not replace the basic CISM training and is appropriate for individuals who have not received basic training. Delivery format includes a combination of direct instruction, group exercises, dyads, and planning exercises.

Upon completion, participants will be able to:

List situations that may be critical incidents in the healthcare setting.

Describe 3 types of stressors in the healthcare setting.

Describe the types of interventions that are most effective in the healthcare setting.

Discuss challenges in providing CISM services in the healthcare setting.

Describe CISM intervention and process issues in the healthcare setting.

Identify potential administrative and legal issues that may be encountered by the CISM team.

Identify considerations in CISM team development in the healthcare setting.

Design a CISM team for the healthcare setting.

This program is thirteen contact hours.