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S incere Date: 7-24-97
T hanks
A nd
R ecognition

AWARDED TO: James Martin, Bridget Bach, John Rogal

Specifically for: The "Early Warning" process.

This is awarded for the outstanding job you have done to improve the Steak & Ale and Bennigan's Polling Process. James, with the help of Bridget and John have implemented the "Early Warning" process. This process will help ensure that critical data received from our Restaurants is processed through the Corporate system with additional accuracy and on time. Their dedication to getting this new process in place took only two weeks. Their efforts demonstate how
TOGETHER we can deliver outstanding service to our teams and each other, every time -- GUARANTEED!

From: Beth Briggs Thank You!
William Thurlow
Mike Furlow