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MANAGEMENT POLICY MANUAL

INDEX

 

Where practicable and appropriate, the policies referenced below should be based on National or International Standards, and call up risk assessments and decision analyses based on ‘cost/benefit’ and societal values.

 

MISSION AND VISION

1. Mission and vision, values and ethics statement

1.1 Continuous improvement

1.1.1 Role of TQM

1.1.2 Research and Development

1.1.3 Intelligent internal audit

1.1.4 Employee Suggestion Scheme

1.2. Customer focus

1.3. Employee involvement (participation and ownership)

    1. Risk management
    2. Legal compliance
    3. Disputes resolution

 

FINANCE AND ADMINISTRATION

 

2. Finance and administration policy statement

2.1. Management responsibility

2.2. Risk Management

2.2.1. Role of crisis management

2.3 Strategic planning

2.3.1 Policy development

    1. Accounting practice

 

2.5. Sales and marketing

2.6. Project management

2.7. Training

2.8. Nonconformance

2.9. Internal audit

2.10. Statistical techniques

2.10.1 Performance monitoring

 

QUALITY MANAGEMENT

 

3. Quality policy statement

3.1Management responsibility

3.1.1 Risk management

3.2. Quality system

3.3. Contract review

3.4. Design control

3.4.1. Configuration management

3.4.2. Product safety and lifecycle

3.5. Document and data control

3.6. Purchasing

3.6.1. Approved suppliers

3.6.2. Assessment of contractors

3.7. Control of customer supplied product

3.8. Product identification and traceability

3.9. Process control

    1. Inspection and testing

 

3.11. Control of inspection, measuring and test equipment

3.12. Inspection and test status

3.13. Control of nonconforming product

3.14. Corrective and preventive action

3.15. Handling, storage, packaging, preservation and delivery

3.16. Control of quality records

3.17. Internal quality audits

    1. Training
    2.  

    3. Servicing
    4. Statistical techniques

 

SAFETY MANAGEMENT

4. Safety policy statement

4.1. Management responsibility

4.1.1 Risk Management

4.2. Workplace hazardous substances

4.2.1. Dangerous goods

        1. Explosives
        1. Gases
        2. Flammable liquids
        3. Flammable solids
        4. Oxidising substances
        5. Poisonous substances (including carcinogens)
        6. Radioactive substances
        7. Corrosive substances

 

4.3 Physical Factors

4.3.1. Safeguarding of machinery

4.3.2. Radiation

4.3.3. Heat stress

4.3.4. Dust

4.3.5. Noise

4.3.6. Lighting

      1. Electrical safety

 

4.3.8. Confined spaces

4.4. Psychological factors

4.4.1. Sexual harassment and bullying

4.4.2. Stress

4.4.3. Equal employment opportunity

4.4.4. Recruitment and dismissal

      1. Rehabilitation and counselling
      2.  

      3. Industrial democracy (role of unions)

 

4.4.7. Employee share ownership

 

4.4.9. Enterprise bargaining

4.5. Process control

4.5.1. Experimental permit

4.5.2. Process safety

4.5.3. Product safety

4.6. Safety training

4.6.1 Personnel involved in hazardous operations.

4.7. Safety records

4.8. Safety statistics

4.9. Internal safety audit

4.10.Safety nonconformance

4.10.1.Emergencies

 

ENVIRONMENTAL MANAGEMENT

5. Environment policy statement

5.1. Management responsibility

5.1.1 Risk Management

5.2. Process control

5.2.1. Recycling

5.2.2. Waste minimisation

5.2.3. Conservation of energy and natural resources

5.2.4. Waste disposal

5.3. Environmental records

    1. Environmental training

 

5.5. Internal environmental audit

5.5 Environmental nonconformance

 

SECURITY MANAGEMENT

  1. Security Policy Statement

 

6.1. Management responsibility

6.1.1. Risk Management

6.2. Security clearance

6.3. Site security

6.4. Intellectual property

6.5. Information systems security

6.6. Control of ordnance on-site

6.7. Control of ordnance off-site

6.8. Security nonconformance

6.8.1. Breaches of security

6.8.2. Loss of ordnance

6.8.3. Security emergencies

6.9. Security training

6.10. Internal security audit