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ROCKY MOUNTAIN REGION DISASTER MENTAL HEALTH NEWSLETTER

Learning From The Past and Planning For The Future

MENTAL HEALTH MOMENT August 31, 2001

"It is better to know some of the questions than all of the answers." - James Thurber
************************************************************************************************ Behavioral Sciences and the Law has issued a call for papers for a special issue about "end of life issues", such as euthanasia and surrogate decision-making. Papers promoting international perspectives are encouraged. Deadline: Sept. 1. Contact: James L. Werth, Jr., PhD, Department of Psychology, Third Floor Polsky Building, University of Akron, Akron, OH 44325-4301; (330) 972-2505; fax: (330) 972-5174; EMAIL: jwerth@uakron.edu * * * * * * * * * * Free Access to Quality of Life Information http://acqol.deakin.edu.au The Australian Center on Quality of Life's (QOL) Web site, which aims to provide resources to researchers, students and practitioners on QOL-related matters, offers free QOL materials, including QOL instruments and an extensive searchable list of references and information about QOL conferences. The site can also be used as a portal to other QOL-related sites, and members can receive updates about new material. * * * * * * * * * * The Red Cross Disaster Mental Health Services-I (DMHS-I) course will be offered in Casper, WY on Friday-Saturday, September 14-15, 2001. If you want to take this course as a Disaster Mental Health Professional, please send an email for further details on how to register to: larlion@hotmail.com The enrollment is limited to 20 participants. APA has approved this course for 12 CEUs. Other mental health professions have also approved it for continuing education. * * * * * * * * * * CRITICAL INCIDENT STRESS WORKSHOP sponsored by The University of Wyoming Counseling Center and The Rocky Mountain Region Disaster Mental Health Institute will be held in Laramie, WY on November 16, 17, 2001. There will be two workshops. One will be in Basic Critical Incident Stress Management (CISM) on 11/16-11/17 and will be a certification course taught by International Critical Incident Stress Foundation (ICISF) certified trainers. The Advanced Issues in Critical Incident Stress Debriefing will be taught by U.S. Navy Psychologist CDR Bryce Lefever, PhD, ABPP. Enrollment in both workshops is limited. There is an early bird registration period. If you wish to receive a printed brochure, please email: larlion@callatherapist.com with your name and mailing address. Online Brochure can be accessed at: https://www.angelfire.com/biz3/news/cismuw.html MUDSLIDES IN TAIWAN At least 85 people have died, 183 have been injured and another 131 are missing after Typhoon Toraji, packing winds of 150 km/h, swept Taiwan early Monday morning. The strongest storm to have hit the island in 50 years triggered mudslides severely damaging the eastern Taiwanese county of Hualien and the mountainous county of Nantou in central Taiwan. Villages disappeared overnight and damage to property has been estimated at more than USD$ 150 million, including a USD$50 million loss in agricultural products. Following a typhoon alert on 29 July, some 800 Red Cross relief volunteers were on stand by in the cities and counties of Taipei, Kaohsiung, Taichung, Nantou, Yilan, and Hualien – areas that were expected to be affected by the wrath of Toraji. More at: http://www.ifrc.org/Docs/News/01/080301/ ************************************************************************************************

ETHICAL ISSUES IN SPECIAL CLINICAL FUNCTIONS

In many ways it is implicit in many of the ethical principles that the consumer of psychological services is: 1. an individual adult 2. competent to negotiate a contract to 3. meet personal needs for 4. treatment that is well established and known to be effective, to be 5. provided to that individual. There are some variations to this that are important to note: 1. Consumers who are not individuals, but are groups or families. 2. Consumers who are not competent to give informed consent for services (e.g. minors, psychotic or retarded individuals). 3. Consumers who are third parties rather than the target client. 4. Treatments that are not well established. GROUP AND FAMILY THERAPIES Ethical Issues There are two primary issues that are important in considering group and family therapy that are distinct from the general obligation to provide ethical clinical services. The first involves the special problems associated with protecting confidentiality and preserving privileged communication in group and family settings. The second is the fact that these are specialty services requiring advanced training in order to ensure the competence of the provider. When more than one nontherapist is present for treatment, mental health professionals must take special care to protect confidentiality since the other nontherapists are not bound by a code of professional ethics. Participants in treatment must be informed of this limitation. Additionally, the mental health professional must be aware that in many states there is no legal privilege existing when more than one person is present, and must take steps to inform the clients of this. Since group and family treatments are specialized services, therapists must be competent in delivering them. With regard to family therapy, where the issue of coercion arises. the mental health professional has an obligation to inform family members of their right to choose participation in treatment. If family therapists are from the school that requires all family members to be present before treatment can be provided, they should inform the family of this and note that not all therapists enforce this rule. SOME EXAMPLES OF UNETHICAL DECISIONS 1. A child clinical psychologist with no training in family therapy has been working with a seven year old boy. The client begins to talk about arguments that the parents have in his presence, and the psychologist decides to invite the family into the sessions. (Problem of competence). 2. A member of a therapy group discusses the content of previous sessions with her friend. The friend is a co-worker of another member of the group. The group therapist has not discussed issues of confidentiality with the group members. )Problem of protecting confidentiality). 3. A family counselor firmly adheres to the principle that unless all members of the family are present, no family session will be held. A family is referred for concerns about their withdrawn 11 year old son. The family includes a 16 year old daughter who is reluctant to attend. The counselor does not inform her of her freedom to leave the session. (Problem of denying voluntary participation). 4. A counselor is subpoena'd to testify about a parent's fitness to retain custody after he has been seeing the couple in marital treatment. The counselor agrees to testify, even though no discussion of this possibility had taken place either partner. (Problem of failure to obtain informed consent). Some Related Legal Principles The mental health professional should become familiar with emerging case law regarding group counseling and therapy. These precedents involve the difficulty ensuring that members of therapy groups (who are not professionals) are subject to the same obligations to protect confidentiality as is the counselor. Privileged communication is likely not applicable in group settings. Privileged communication statutes for the state in which the counselor practices should be reviewed. For family counselors, the above will be useful, as will a review of child custody statutes. Some Current Controversies 1. The question of court testimony about parental fitness or child custody decisions when family or marital therapy has been conducted presents a number of ethical dilemnas. Counselors should carefully consider how to proceed when requested to testify and should explain their policies clearly to clients at the beginning of therapy. 2. Counselors who lead groups should consider how best to protect the confidentiality of group members. Haas & Malouf (1989) suggest some options in this regard, particularly involving "contracts" among members. Ethical Principles In spite of the obligation to provide informed consent, not all persons who consume mental health or counseling services are capable of doing so. These include minors, involuntarily committed patients, prisoners, and psychotic and retarded individuals and others who exhibit a diminished capacity. In these cases, the counselor works to uphold the best interests of the client and to avoid violating or diminishing the individual's rights. In cases where competence to consent may make the protection of confidentiality an issue, counselors should negotiate suitable arrangements with a legal guardian or representative of the individual. However, attempts should be made to clarify the nature of treatment arrangements with clients regardless of whether or not they have the capacity to provide truly informed consent. Some Examples Of Ethical Problems In Procedure 1. A 16 year old girl requests counseling from a private practitioner to discuss aspects of her sexuality. Her parents are very strict in these matters and she does not want them informed. She does not ask and the counselor does not describe his practices regarding condidentiality. The parents call to inquire about the progress of treatment and the counselor informs them fully. (Failure to consider how to protect confidentiality). 2. A psychotic patient who has not responded to various conventional treatments, including medications, is a candidate for an aversive conditioning paradigm designed by the ward psychologist. The treatment involves administration of painful shocks. The psychologist decides to administer the shocks without discussion with the patient because the patient is incompetent. (Failure to obtain even substituted consent). 3. The warden of te prison in which a psychologist works requests the names of any prisoners who have discussed their involvement in a recent riot. The psychologist provides these names. (Loyalty to employing agency versus loyalty to clients; question of who is the client.). Some Related Legal Principles The counselor should become familiar with the notion of substituted consent and with relevant case law in the area of informed consent and its management. The counselor should also become familiar with legal considerations that may compromise the rights of persons receiving services at the request of third parties. This would be a particularly important concern in schools and in federally supported institutions. There are two federal statutes that are of relevance here. One is PL 94-142, the Education for All Handicapped Children Act (1975), which guarantees the rights of parents to approve or withhold approval for services proposed for their children. The second, PL 93-380, is the Family Education Rights and Privacy Act (or Buckley Amendment) of 1974, which guarantees parents access to their children's records. Therapists working with clients who may have been involuntarily committed should review the federal court cases concerned with patients' rights to both participate in and refuse treatment. In addition, state law regarding emancipated minor status is relevant to the issue of children's ability to provide informed consent. Court cases at the federal level have focused on (and generally upheld) the rights of minors to consent to treatment, and counselors who work with minors should review these findings. Haas & Malouf (1989) and Cohen & Mariano (1982) are useful resources in this area. Some Controverseries 1. Providing too detailed a statement of informed consent can actually reduce prospective clients' motivation for treatment. Counselors must carefully consider how to balance the arousal of hope with the provision of accurate information. 2. Not only failure to provide informed consent, but also providing too detailed a promise of benefit may expose the counselor to risk. The nature of the information provided, and the form -written or verbal - needs to be carefully considered. PROVIDING SERVICES AT THE REQUEST OF THIRD PARTIES Ethical Principles The fact that mental health professionals frequently provide organizational consultation, community interventions, court-ordered psychological services, school psychology services, and other such third party requested services makes a focus on the special ethical considerations in these situations important. The general ethical obligations discussed previously all hold in these circumstances. Additionally, the following ethical principles are also relevant. Informed consent of the directly affected individuals is often difficult to obtain in third party requested services. Nevertheless, counselors work to provide as much opportunity for it as possible. If the nature of the service is such that individuals involved in it may not have the opportunity to provide informed consent (organizational development efforts and prevention programs are particularly relevant here), counselors have an obligation to protect the interests of such individuals. Conflicts of interest between the demands of the organization, payor, or third party and the needs of the particular person with whom the counselor is interacting may arise. In such cases, the counselor works to inform all "stakeholders" of the situation and to work toward a resolution. In organizational and community work, the counselor has an obligation to be aware of individual differences in client groups. If the initiators of community or organizational intervention request assessment results, counselors take responsibility for the consequences of the assessments or diagnoses that are delivered. If in the course of community or organization work counselors become aware of practices that diminish the rights of members, they attempt to rectify the situation. Counselors also have an obligation to clarify the nature of their services to organizational members who may come in contact with them. Counselors are also obliged to ensure that the organizations that employ them will not misuse the results of their work or exploit them or their work. When providing training to community or organization members, counselors have an obligation to avoid misleading them into believing that they possess competence in counseling service delivery that they do not possess. Some Examples of Poor Ethical or Legal Decision Making With Third Parties 1. A counselor is developing a community intervention to prevent drug abuse. It involves interviewing junior high school students about their parents' use of illegal substances. The plan is for paraprofessionals to visit the homes of high-risk parents and discuss alternative stress reduction methods. 2. An EAP counselor discovers that several middle management employees are "burned out". When she proposes to develop a support group for these managers, upper level executives decide that it would be more cost effective to replace them, and on the basis of her findings, fires them. 3. An organizational consultant discovers that one of the consultees with whom he is working is severely suicidal. He begins weekly treatment sessions with the person. 4. A community counselor feels that many of the lower class black parents with whom she is working in a poverty reduction program discipline their children too harshly. She refers several of them for investigation of child abuse. 5. An EAP counselor is hired to conduct stress reduction workshops in an organization. He discovers routine sexual harassment in the course of his efforts but decides not to do anything about it for fear of being fired. 6. An EAP counselor is hired to improve the management skills of supervisors in a manufacturing plant. Many of them begin to confide in him about marital problems and alcohol abuse. Because a portion of his job involves screening for employees with greater managerial potential, he reports those with more problems as having less potential. He does not inform them of these reports. 7. A counselor has developed a peer support group for preventing drug abuse among airline employees. A drug abuse scandal hits the airline, and the counselor is asked to provide the names of group members to management. She does so. 8. A counselor has trained several paraprofessional community groups in stress management techniques for poverty level mothers. She finds that group members are promoting their services to other community groups (e.g. drug abusers) with the claim that they are "relaxation experts". She does nothing to halt this practice. 9. A school counselor is assigned a group of high school teachers who have discipline problems in their classrooms. Her job is to help them learn new classroom management techniques. The counselor discovers that the teachers have been told that if they refuse to attend the group, they will be reassigned to less desirable schools. She does nothing about this. 10. A masters level psychologist is hired by a state institution for developmentally disabled persons to provide assessments to re-certify residents for state services. He provides the testing and reports with appropriate recommendations. There is no supervision provided by the institution, even though the masters level psychologist has repeatedly requested this. Two administrative personnel read his reports and request him to change the content and his recommendations to suggest that the persons assessed can live in a community placement. The psychologist refuses to change his reports stating that the assessments conclusively demonstrate that the persons in question could not possibly be able to take care of themselves as they were profoundly mentally retarded. He is told that he must either change the reports or be placed on suspension. He refuses and appeals to higher authorities to no avail. Receiving no support, the psychologist resigns his position stating that it would be unethical and even illegal for him to change the assessment results as requested. Some Related Legal Principles The counselor who works in organizational consulting or in school contexts should become familiar with case law and statutory law regarding civil rights and informed consent. Again, the work of Cohen & Mariano (1982) on legal issues may be helpful. Some Controversies 1. Third parties may expect (and may have legal rights to expect) access to data regarding services. Counselors on the other hand have an obligation to protect confidentiality and should be clear with all parties about such obligations. This raises questions about balancing customary practice in non-professional contexts with ethical obligations. 2. Licensure and credentialing for organizational and community counselors is hotly debated, since the type of service (and the level of regulation needed to protect consumers) may be quite different from traditional clinical work. 3. Employers increasingly demand that counselors perform services outside their areas of competence. Ethical practitioners face the dilemna of protecting their jobs versus upholding their professional standards. INNOVATIVE TREATMENTS AND SERVICES Ethical Principles Counselors have a general obligation to provide competent service. In specialty areas where established standards exist, counselors who wish to deliver such services have an obligation to obtain training or supervision in the new specialty. However, many forms of counseling involve new or innovative techniques for which clear standards of competence have not as yet been established. Three forms of innovative services are discussed briefly below: novel forms of clinical treatment; "media counseling"; and computerized testing. With regard to novel clinical techniques, counselors should become aware of them as a part of their general obligation to be competent providers of services and use them as needed. Insofar as possible, counselors attempt to allow the prospective client to give informed consent. Media counseling, in which counselors provide personal advice or general opinions about particular problems via electronic or print media, is emerging as a specialty service. Counselors are obliged to be aware of possible negative impacts on the audience and to exercise careful professional judgment. Counselors also have a duty to avoid exploiting the needs of callers or writers seeking advice, and must take care not to overstep the boundaries of their competence. Some usefule guidelines are presented by Haas & Malouf (1989). In the area of computerized testing, counselors are obligated to maintain high standards. The counselor should become familiar with the continually emerging standards of practice in computerized services and obtain the American Psychological Association guidelines for the provision of automated testing services. Some Examples of Ethical Violations 1. A group therapist has developed a technique entitled "deprivation breakthrough", which requires that group members restrain the person who is "it" until he/she becomes emotionally aroused. The technique has not been used elsewhere, and clients report that it is terrifying. 2. A counselor who has read about "neurolinguistic programming" in a recent journal article begins to employ it with her clients. 3. A counselor who has had one course in sex therapy during graduate school decides to continue treatment with a female client who has sexual concerns even though the presenting problem was smoking cessation, which is his specialty. 4. A counselor who is the host of a call-in radio show complies with instructions to limit the time he spends with the "less interesting cases" presented by callers. 5. A counselor on a radio talk show receives a call from a woman whom he thinks is in treatment with an incompetent therapist. He advises her (on the air) to quit the therapist and read some self-help books. 6. A counselor develops her own scoring system for the Bender-Gestalt test and markets it as a "repressor screening protocol". Purchasers receive printed paragraphs describing the personality characteristics of the test takers. No validation has been undertaken on the descriptors. Some Related Legal Principles The counselor should become familiar with case law regarding novel treatments. Examples include state law regulating the use of sexual surrogates (almost always illegal, as a form of pandering) and court cases that establish precedents for providers' liability for damages in the case of untried services. In addition, the counselor may want to refer such cases as Hammer v, Rosen and Abraham v. Zaslow, which establish the notion that certain actions (in this case, striking a patient) are in and of themselves evidence of malpractice regardless of professional justifications. In addition, legal standards for informed consent should be reviewed here. Some Controversies 1. Some critics have questioned whether "media counseling" should be conducted at all. Does it cause too many problems for the profession? Or is it a way to reach previously underserved populations? 2. Counselors and psychologists have been on the forefront of computerized testing, but currently risk loss of control over testing procedures. At issue is the best way to provide testing services without allowing unqualified individuals to offer such services. 3. What constitute a specialty in counseling or in psychology? Are the existing specialties clearly distinct from one another? The American Psychological Association declared a moratorium on recognizing new specialties in the late 1980s. However, other credentialing bodies (and quasi-credentialing bodise) continue to certify specialists. The practitioner must decide whether, and how, to specialize in areas where additional credentials are offered, and must decide how to best promote the public's understanding of what various "specialists" can do. ************************************************************************************************
REFERENCES
American Psychological Association (1986). Guidelines for computer based tests and interpretations. Wasahington, D.C.: Author. Bloch, S. & Chodoff, P. (1981). Psychiatric ethics. New York: Oxford University Press. This edited volume covers a wide variety of topics in it 18 chapters. Of particular relevance to the present discussion are chapters focused on ethics in suicide and involuntary hospitalization. Other chapters that may be of interest focus on drug treatment and psychosurgery. Cohen, R.J. & Mariano, W.E. (1982). Legal guidebook in mental health. New York: Free Press. Faden, R., Beauchamp, T. & King, N. (1986). A history and theory of informed consent. New York: Oxford University Press. This volume covers both legal and ethical theory of informed consent and reviews cases from both research and practice. Haas, L.J. & Malouf, J.L. (1989). Keeping up the good work: A practitioner's guide to mental health ethics. Sarasota, FL: Professional Resource Exchange. Lowman, R. L. (1985). Casebook on ethics and standards for the practice of psychology in organizations. Society for Industrial and Organizational Psychology. Compilation of cases that illustrate ethical issues for organizational psychologists and consultants. Monahan, J. (Ed.) (1980). Who is the client? The ethics of psychosocial intervention in the criminal justice system. Washington, D.C. American Psychological Association. This edited volume is a product of the APA task force on psychologists in the correctional system. It provides a series of useful papers focused on the roles, difficulties, and ethical obligations of psychologists in such correctional settings as courts, prisons, police agencies, and the juvenile justice system. Included is a set of recommendations from the task force, and an interesting survey regarding ethical dilemnas (mostly focused on confidentiality) that occur to psychologists practicing in such settings. Public Law 93-380 (1974). The family educational rights and privacy act (The Buckley Amendment). United States Code. Public Law 94-142 (1975). The education for all handicapped children act. United State Code. To search for books on disasters and disaster mental health topics and purchase them online, go to the following url: https://www.angelfire.com/biz/odochartaigh/searchbooks.html **********************************************************************************************
*********************************************************************************************** Contact your local Mental Health Center or check the yellow pages for counselors, psychologists, therapists, and other Mental health Professionals in your area for further information. ***************************************************************************************** George W. Doherty O'Dochartaigh Associates Box 786 Laramie, WY 82073-0786 MENTAL HEALTH MOMENT Online: https://www.angelfire.com/biz3/news