MENTAL HEALTH MOMENT June 30, 2000 ********************************************************* Advice is what we askfor when we already know the answer but wish we didn't. - Erica Jong The Human Genome Project has announced the completion of the mapping of the human genome. To find out more about it, go to the following URL: http://www.nhgri.nih.gov/HGP There are other sites as well that have information on this project. They can be accessed through links that are on the following site: https://www.angelfire.com/biz3/news/genome.html ********************************************************* ROLE OF THE MENTAL HEALTH PROFESSIONAL IN DISASTERS In the course of their work, most mental health professionals serve as consultants and supervisors to other professionals, trainees, residents and paraprofessionals. Disaster work almost always requires training, supervision, and consultation of human service workers, many of whom have little or no training. The professionals are likely to find that one of their major responsibilities is consultation. Consultants are usually skilled in the clinical application of help to people with mental and emotional disorders. Consultees are individuals or groups of individuals working in an agency or organization in the community dealing with the specialized needs of people. Examples of such individuals are volunteers, paraprofessionals, school teachers, ministers, disaster agency workers, social welfare workers, housing specialists, law enforcement staff, and others. The primary role of the workers is not to provide mental health services as such, but to assist people whose reaction to stress is emotional distress. Consultation is usually organized around a current work problem identified by the consultees, or it may be related to future planning within an agency. Most of the time, consultation is done with a group rather than with individual consultees. Consultants need to use their group skills to encourage group involvement. When case situations are presented, the consultants should make sure that one person does not remain the focus of the consultation and that others actively participate so that the group becomes an educational process for all members. Purposes In the initial steps of consultation, consultants have two main purposes: 1. To explore the mental health needs of the children as the consultees see them, and 2. To enhance the present system for more effective service to the community. The consultants should keep in mind that they are outsiders in the consultee's system. They must be willing to absorb negative as well as positive emotional reactions to their presence. Any initial problems can be overcome if: 1. the consultants demonstrate their interest and involvement in the worker's situation; 2. the consultants invite and encourage the other's participation and show consideration for the other's feelings; and 3. the consultants maintain and demonstrate their respect for the skills and "professionalism" of the consultees. Objectives The consultants' basic objective is to provide the disaster workers with knowledge they can integrate into their own tasks. To accomplish this, consultants will: 1. Provide Information The consultants need to provide the workers with information about mental health counseling and getting the client to participate in the process. The workers need to be informed about the trouble signs and to know of available help to which they can send a child or a family. The consultants should be as specific and clear as possible in any advice they offer and avoid confusing the workers with too many or too involved explanations. 2. Assist The Workers The consultants need to help the workers to fulfill their own responsibilities. For example, if the workers' responsibilities are to extend outreach services for case finding, the consultants try to help them and, at the same time, to be sensitive to the mental health of their clients. 3. Demonstrate Interventions The consultants may see individuals or groups within the workers' own systems and use the opportunity to demonstrate helpful techniques. For example, the workers may want the consultants to see a disaster relief applicant who is tearful and noncommunicative. The consultants may do so and share techniques and supportive behavior with the consultees. Another example is an evacuation shelter where the Red Cross is assisting distressed families and children. The consultants can lead a demonstration group in a joint activity, with the Red Cross workers as co-leaders. BURNOUT One of the primary responsibilities of the consultants is to alert the workers to the possibility of burnout, both in themselves and in their collegaues. Burnout is a condition frequently experienced by workers involved in disaster relief and related activities, often occurring among those working wioth children and families. Burnout is the normal result of increased demands and overwork after a disaster occurs. It appears as physical and emotional exhaustion, unrelieved feelings of fatigue, and marked irritability, and it decreases the individual's desire to work effectively. Overwork and overcommitment are primarily responsible for the occurrence of burnout. After a disaster, workers make extreme demands on themselves as they try to help the victims. Even after this emergency phase has passed and they return to their regular jobs, many workers continue their disaster relief work, exhausting themselves in the process. Burnout may thus appear early or well into the postdisaster period. 1. Symptoms Symptoms appear in at least four areas. Some people may develop just a few. Others may develop many. * THINKING Thinking ability slows, confusion appears, and the workers connot seem to make their usual good judgments and decisions, cannot set priorities, nor evaluate their own functioning objectively. * BODY SYMPTOMS Symptoms include physical exhaustion and fatigue; sleep difficulties (inability to fall asleep and/or to sleep through the night); stomach and digestion problems, such as loss of appetite or compulsive eating; loss of energy; tremors; many minor physical complaints. * BEHAVIORAL SIGNS Signs are: restlessness, agitation, nervousness, inability to sit still, apathy, withdrawal, loss of ability to move, loss of ability for self- expression, either by talking or writing, slips of the tongue, staggering gait. * FEELINGS AND MOOD Feelings include depression, irritability, anxiety, easily triggered and excessive rage, guilt, ready overexcitement. 2. MANAGEMENT The first step is to be aware of, to be alert for, and to recognize the symptoms when they begin to appear. The earlier they are recognized the better. All personnel need to be instructed about the early symptoms so that they may recognize burnout not only in themselves, but also in their fellow workers. Any such observations should be reported to supervisors who should then talk to the individuals and try to get them to recognize the symptoms in themselves. The supervisors should first attempt to persuade the helpers to take time off, but, if necessary, they should order it. Guilt over leaving the activity can be relieved by receiving official permission to stop and by being shown how they are no longer helping because of the loss of their effectiveness. They can be reassured that they will be welcomed on their return, their duties will be covered while they are absent, and that they will have improved greatly as a result of their short interruption in service. To search for further information and books and to order and purchase books on this or other subjects, go to: https://www.angelfire.com/biz/odochartaigh/searchbooks.html ********************************************************* Contact your local Mental Health Center or check the yellow pages for counselors, psychologists, therapists, and other Mental health Professionals in your area for further information. ********************************************************* ********************************************************* I will be leading a number of cultural trips within the next year to 18 months. One will be a 21 day trip to China next spring or early summer. In order for the trip to go, we need at least 15 people. To take a look at the proposed itinerary, go to the following URL. It will give you more information. https://www.angelfire.com/biz3/odocspan/trip.html If, after reviewing it, you are interested in further more detailed information, please email me at: larlion@usa.net ********************************************************* George W. Doherty O'Dochartaigh Associates P.O. Box 786 Laramie, WY 82073-0786 MENTAL HEALTH MOMENT June 23, 2000 ********************************************************* He who knows others is clever; he who knows himself is enlightened. Lao-Tzu * * * * * * * * * * If you support the Patient Rights Bill, please contact your Senators and let them know. Below is a phone number that will give you an update and allow you to call your senators. Also below is a suggested statement you can use: Phone Number: 1-888-218-3826 "I'm calling as a counselor/psychologist/etc. and constituent to urge Senator ______ to vote for the House-passed patient protection bill when it comes before the Senate again this summer. This bill would hold health plans legally accountable when they deny or delay a promised benefit and the patient is harmed as a result. Such protections must be extended to people with mental as well as physical injuries and non-economic damages should not be capped." The House Bill number, if you are asked for it is HR 2723 * * * * * * * * * * Science & Pseudoscience Review in Mental Health http://www.pseudoscience.org This site offers a review of therapy techniques it considers scientifically dubious - among them Eye Movement Desensitization and Reprocessing, Thought Field Therapy, aromatherapy and vision therapy. The reviewers are from the Pseudoscience Review Special Interest Group (SIG) of the Association for the Advancement of Behavior Therapy. * * * * * ClinicalTrials.gov http://clinicaltrials.gov/ct/gui Visitors to this site will find information on 4,000 federal and private clinical trials at more than 47,000 locations nationwide. The studies - mostly sponsored by the National Institutes of Health - involve a wide range of diseases and conditions, from skin, bone and brain disease to bulimia. The trials referenced are evaluating new drugs and medical procedures for diagnosing, treating or preventing diseases. ********************************************************* Stress Responses Everyone has experienced stress at one time or another. Pushing oneself for weeks to meet a deadline at work or school; going through a long divorce; caring for a sick relative or friend; over-exertion in too much physical training - these push the body too much and often result in getting sick. Professionals in every field - executives, doctors, lawyers, people in positions where they must make frequent rapid decisions - learn how to take advantage of their stress response. They use it to bring their performance to a peak (consider athletes in competitive sports). However, these people also learn how to lower their stress response. This can be accomplished subconsciously or it can be trained. Anyone who has successfully learned how to juggle many tasks simultaneously has also learned to assess situations quickly, break them down into their most manageable parts, prioritizing components, and dealing with them in order of urgency. Examples include airplane pilots, stockbrokers, homemakers, secretaries, business executives, doctors in emergency rooms, etc. Whether learned by trial and error or through training, such a pattern of behavior minimizes stress responses, resulting in feeling more in control. Stress can occur also over longer periods. There may be weeks, months or even years which are more turbulent than usual. This can be related to the stage of life or just with chance. For example, as the parent of an adolescent, you may experience difficulties letting go as your child grows. Your own aging parents may be ill at the same time. As a result, you find yourself constantly on call for unexpected responsibilities and difficult decisions. Another scenarior related to phase of life might find you as the parent of a young child, your first, and simultaneously juggling a career with the attendant pressures to succeed. If, at such times, you experience another unexpected stress such as the loss of a loved one, you may not be able to cope. If between stressful events your life settles down to a quiet baseline, your system will have a chance to recover and be ready for the next event. However, without a safety net, a chronic load of stress accumulates. This eventually takes a toll on your health because, unless the body has a chance to recuperate, the effects of stress accumulate and build up. Inescapable exposure to many different stressors simultaneously (e.g. a move, caring for children and home, full-time work) over a period of time (usually months) can lead to a type of exhaustion known as burnout. Some professions tend to be more prone to burnout than others. These include teachers, emergency workers and others. They are faced with daily situations in their work lives that require important decisions and responses on their part. They often receive inadequate pay, inadequate assistance in their jobs, and too many patients, students or incidents on the job. Stress can deplete the body's will to fight. Chronic illness is an example. Psychological stress is another. Additionally, strenuous, unaccustomed and prolonged physical stress (e.g. running to your max on a treadmill) lasting for days; or chronic physiological stresses (e.g. lack of sleep and food) all deplete the body's reserves. Initially, these chronic stresses keep the body's response switched on, working at its maximum as long as the stress remains. If these extremes persist, however, the response can fail, exhaustion is reached and burn-out results. Chronic unrelenting stress can change the stress response itself. However, with sufficient rest, persons suffering from burnout can recover. War is an experience in which all possible stresses combine in the extreme. They continue for prolonged periods and are unrelenting. These stressors include: physical stress; continuing strenuous exercise in harsh environments of extreme heat or cold; threat of unpredictable life-threatening attacks; lack of sleep (3 or 4 hours or less a night for days at a time); lack of food (one meal or less for days); and the psychological stress of life-depending need for peak performance. Many recover from these with minimal effect on their stress responses. However, some do not recover. They continue to suffer hormonal, physical and psychological effects long after peace has returned and they have gone home. Soldiers from all wars have experienced some for of this syndrome. It has been given different names at different times. In the Civil War it was called Da Costa's syndrome; in World War I, Shell Shock; in World War II, Battle Fatigue or "disordered action of the heart"; and Viet Nam and the Gulf War, Post-traumatic Stress Syndrome (PTSD). This syndrome does not just occur with soldiers. It is also seen in Holocaust survivors, those exposed to traumas resulting from bombs, fires, rape, natural and man-made disasters and other traumatic events and losses. For every individual who is exposed to a traumatic event, there is a different interpretation of its stressfulness. There is another form of work stress - the demand for rapid-fire decision making - involving frequent, short but high intensity bursts of stress. For example, consider a job in which you must be constantly vigilant. One second of inattention might result in the death of hundreds of people whose lives depend on your moment to moment judgments. Now, consider that you are working on this job at a small workstation surrounded by dozens of other co-workers, all trying to concentrate on their mission. All around you there is constant movement and distracting noise which you must ignore or lose your concentration. Your job requires lightning quick eye-hand coordination as well as an ability to react and give commands and directions in response to shifts in the tiny blips you see on the screen in front of you. Your job requires perfect performance for hours at a time - sometimes late into the night or in the early dawn. The job is that of an air traffic controller. It is a profession which places the worker under high stress and high pressure on a constant basis. Members of this profession are at risk for high blood pressure, stroke, heart disease, accidents and depression. In 1983, air traffic controllers went on strike and thousands were laid off. A large percentage of controllers suddenly found themselves out of work. These were men in the prime of their lives, highly trained, heads of households, and skilled in a very specialized profession. They suddenly, and without warning, lost their jobs without any recourse or possibility of returning to their profession. As a result, many experienced clinical depressions during the first year following their lay-off. Others turned to drinking to mask their problems. Most found new and productive jobs and put the strike and depression behind them. Others did not. Common stresses experienced by everyone can sometimes trigger emotional memories of stressful events, including all of the accompanying physiological responses. Prolonged stress (e.g. divorce, the end of a relationship, a hostile workplace, death of a loved one) can trigger elements of PTSD. Consider the following scenario. You awaken refreshed and happy. You relax over coffee and breakfast while reading the morning paper. As a bright sun lights up your kitchen, you feel happy and secure. You leave for work. Your workplace is a hostile environment. Day after day your boss disparages you inappropriately. Your job is in jeopardy because of downsizing. There is an inadequate infrastructure to support your productivity. Physical surroundings are noisy and cramped. You are not valued for your full worth. Your mood gradually deteriorates as you drive closer to your office. You become increasingly more tense the closer you get. You experience a rush of anxiety as you enter the parking lot. You feel mildly flushed and your heart rate increases. On top of all this, there are no parking spots because the company policy reserves spots only for those of higher rank. However, you park there anyway, knowing that when you return at the end of the day there will be a parking ticket on your windshield. As you leave your car and walk towards the office, you feel anxious, angry. demoralized and you dread the start of the work day. Another example might be one in which you work on a job you love. You work in a clean, airy office with supportive co-workers and boss, enthusiastic management which values its workers. However, home life is falling apart. You are in the middle of a nasty divorce from a controlling spouse, someone who has emotionally or physically abused you during the marriage. For months, day after day, your soon-to-be ex-spouse's attorney who is known as a pitbull divorce attorney, a basher who takes pride in destroying lives rather than salvaging what may be left of the family's spirit, uses grinding tactics to wear you down. He uses repeated questions designed to trap you and to set you up against yourself. He waits a few days, then escalates the legal demands, threatening subpoena and depositions. His threats come in waves. As soon as you regain some balance, he hits you again. As a result, you feel like one of those inflatable, plastic punching toys that is slapped down the moment it pops up again. The threat this attorney is using to try to break your spirit is loss of custody of your children. As the target of these attacks, you might experience flushing, palpitations, an urgency to defecate every time the phone rings or when a letter is delivered to your door. You might have repeated nightmares about losing your children, searching for them and not finding them. You might wake up in a cold sweat and even continue to experience such physical symptoms and anxiety long after the divorce is over and a settlement reached. These are some of the elements of PTSD which you might experience. The trigger for such symptoms doesn't have to be very complex, especially if the initial event was severe enough. A single visual element can sometimes expose a piece of memory which evokes a physiological response. Something as innocent as a lawn marker for a house address (e.g. a gray stone with the address painted on it) may, following the death of a loved one, remind one of a grave stone. For a few transient seconds it brings on a rush of hormones and despondent feelings experienced when the loved one died. Situations do not have to entail the risk of life to be real and potent stressors. Conversely, an incident that involves risk of life may not necessarily be perceived by everyone as a major stress. Within hours of the Northridge, California earthquake immune and hormone responses were measured in people who had been at the earthquake epicenter. While some individuals seemed to respond with high stress and low immune responses, others did not. Stress can cause sickness because hormones and nerve pathways which are activated by the stress change the way the immune system responds. It becomes less able to fight off invaders. Genetics and perceptions of the event also play important roles. Some people are high stress responders and others are low. We do have control over how we perceive events. We can learn how to tone down physiological responses to stress. By doing so, we can minimize the effects of stress on disease. Memories of what was or what should have been play an additional role along with learning. In addition to the above stressful situations, there is another element that contributes to perceived stress. Interpersonal relationships in some cases contribute to job stress and in others may buffer us from it. These relationships can be the most powerful stressors most people encounter in their working lives. For more on Burnout, go to: https://www.angelfire.com/biz/odochartaigh/burnout.html For a relaxation script, go to: https://www.angelfire.com/biz/odochartaigh/relax.html For a relaxation technique using visual images, go to: https://www.angelfire.com/biz3/news/relax.html ********************************************************* Contact your local Mental Health Center or check the Yellow Pages for counselors, psychologists, therapists and other Mental Health Professionals in your area for further information. ********************************************************* George W. Doherty O'Dochartaigh Associates P.O. Box 786 Laramie, WY 82073-0786 Cross-cultural Counseling in Disaster Settings http://www.massey.ac.nz/%7Etrauma/issues/1999-2/doherty.htm My eCode: nittany Web Biz Card: http://nittany.eCode.com Crisis Intervention Training https://www.angelfire.com/biz2/dmhs/crisis.html Traumatology-e http://www.fsu.edu/~trauma Australasian Journal of Disaster and Trauma Studies http://www.massey.ac.nz/~trauma/issues/current.htm Rocky Mountain Region Disaster Mental Health Newsletter https://www.angelfire.com/biz3/news