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Speed, Process/ Quality Improvement and Cost Savings with E-Governance Approach


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Sample Test - Quality Management

This is sample only. The actual test papers contain mix of Acronyms, True/ False, Fill-in-blanks, Multiple-Choice and Short Answers. They are about 75% theory-based and 25% experience-based.

Click mouse-over your choice for correct (Green) answer.

Question\ Choice

A 

B

C

D

The apex document where the top management declares intentions to and directions for quality, is 

Quality Assurance Plan 

Quality Policy

Quality Certificate

 

Quality Assurance is  

An action to provide confidence of satisfying stipulated quality norms   

Senior management's intention specified as quality commitment

A procedure to reward employees for timely project delivery 

 

Just-in-time is the concept of   

Increasing inventory by 100% 

Reducing inventory to 0%

 

 

80(%errors)-20(%work) is the law of   

Deming

Juran

Pareto

Taguchi

 

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Last modified: December 26, 2006