Attitudes Can Shape Your Life

            An attitude is any strong belief toward people and situations. It is a sate of mind supported by feelings. People possess hundreds of attitudes about work family life, friends, coworkers, and the like.

            Attitudes represent a powerful force in every organization. If the person employed by a service firm display a caring attitude toward customers, the business will likely enjoy a high degree of customer loyalty and repeat business. If the employees of a manufacturing firm display a serious attitude toward safety rules and regulations, fewer accidents will likely occur.

            People acquire attitudes through early childhood socialization, peer and reference groups, rewards and punishment, role model identification, and cultural influences.

            Employers value attitudes that show a willingness to exercise self&-leadership to learn, and to be a team player. Employers also appreciate employees who have a concern for health and wellness and an enthusiasm for life and work.

            Although many factors can influence the formation of an attitude, people do not easily adopt new attitudes or discard old ones. If you choose to, you can change your attitude by altering your thinking; thinking for yourself without undue pressure from your peers, family, and others; and keeping in open mind. You can help others change their attitudes by altering the consequences and conditions that surround the situation. Positive consequences and conditions produce positive attitudes.

            Organizations are taking steps to improve the quality of work life of their employees to help them be more productive. Some organizations are adjusting their structures from authoritarian hierarchies to self&-managed teams to help employees achieve greater job satisfaction.