Constructive Self&-Disclosure
Open
communication is an important key to personal growth and job satisfaction. Self&-disclosure&-the
process of letting another person know what you think, feel, or want&-promotes
communication within an organization. It differs from self&-description in
that it usually involves some risk. Most
people want and need accurate feedback from coworkers and the person who
supervises their work.
Constructive self&-disclosure
can result in many rewards to people and organizations. It can pave the way for
increased accuracy in communication, reduction of stress, increased self&-
awareness, and stronger interpersonal relations.
The Johari Window
helps conceptualize four kinds of information areas involved in communication:
the open area, what you and others know about you; the blind area, what others
know about you that you don't know about yourself; the hidden area, what you
know but others do not; and the unknown area, what neither you nor others know.
Most people gradually increase the
open area as they learn to
communicate with others.
Everyone can learn
how to use self&-disclosure in a constructive way. Your goal should always
be to approach self&-disclosure with the desire to improve your
relationship with the other person. Describe your feelings and emotions
accurately, and avoid making judgments about the other person. Disturbing
situations should be discussed
as they happen; it is difficult to recapture feelings once they have passed.
Select the right time and place to share your thoughts and avoid inappropriate
disclosure of highly emotional or intimate information.
A climate of trust
serves as a foundation for self&-disclosure. In the absence of trust,
people usually avoid revealing their thoughts and feelings to others. Self&-disclosure
is also more apt to take place within an organization when people
feel comfortable stepping
outside their assigned roles and displaying openness for the feelings of others
than when they do not.
Lack of
familiarity can be a barrier to constructive self&-disclosure. To the
extent that you remain a mystery, other people may decide the risks of self&-disclosure are too high. The old
saying that "familiarity breeds contempt" is simply a
myth. Too much distance between
people can set the stage for mutual distrust.
As
with learning any new skill, you can improve your ability to disclose your
thoughts and feelings by starting with less threatening disclosures and
proceeding slowly to more challenging situations.