Management Perspectives
Define management, and discuss future perspectives for
management careers.
Management is the process of getting things done through
others. Managers major responsibilities are defining what is to
be done, organizing resources, guiding others toward
accomplishing their tasks, and controlling performance.
Planning, organizing, leading, and controlling form the outline
of this text. Future managers will find exceptional
opportunities in global affairs, and they will find equally
rewarding challenges in small, high&-growth ventures.
Explain what constitutes an organization, and discuss the
differences between formal and informal organizations.
Organizations exist when two or more people mutually
cooperate to pursue common objectives. Thus people combine their
talents and resources to achieve more collectively than they
could working independently. Formal organizations have
deliberately defined objectives that take into account their
stakeholders interests; they also have specific purposes.
Informal organizations arise spontaneously and may have no
formal purpose or objective, yet their members have mutual
interests and work together to satisfy them.
Explain the process of management, and discuss the concepts
of planning, organizing, leading,
and controlling.
The process of management includes four functions of
management that are interrelated activities. Managers plan in
order to provide objectives. Organizing is concerned with
gathering resources necessary to carry out plans. leading is the
"influence" process through which managers in
authority direct human behavior to achieve objectives.
Controlling is the management function of steering performance
toward desired results.
Name the different sets of managerial roles, and give
examples of each.
Interpersonal roles include figurehead, leader, and
liaison. Informational roles include monitor, disseminator, and
spokesperson. Decisional roles include entrepreneur, disturbance
handler, resource allocator, and negotiator.
Name the three basic levels of managers in the management
hierarchy and briefly describe each.
Strategic managers are top operating executives and
decision&-making boards who guide the company in fulfilling
long&-term objectives. They are concerned with the broad&-based
mission and major objectives to be accomplished, as well as with
providing a philosophy of leadership to organizational members.
Tactical managers are those just under executive ranks and in
several lower strata, including divisions and departments. They
can be specialists, such as auditors, or operational managers,
such as sales directors, but they deal with near&-term
objectives such as quarterly or annual sales and budgets. First&-line
managers are those who interact directly on a daily basis with
operational nonmanagement employees. They hold positions as
supervisors, foremen, and office managers, and they are
concerned with immediate performance results, daily scheduling,
and personal leadership and guidance of the work force.
Describe entrepreneurship as an important dimension of our
free enterprise system.
Large and complex organizations began in humble
surroundings as entrepreneurial ventures. Every major company
can trace its roots to innovative individuals. Entrepreneurship
is the act of starting new ventures by combining resources in
unusual ways to create new commercial endeavors.
Discuss how global competition is changing our views about
managing organizations.
American managers must cope with increased competition at
home from foreign companies that have been able to establish
strong markets by offering high&-quality products at
reasonable prices. One of the important challenges for future
American managers is to regain our competitive posture in the
world economy.
Explain the connection between quality and productivity.
Productivity is achieved by reducing the total resources
used to provide reliable products or services. Workmanship,
effective purchasing, proper sales forecasting, careful
performance control, good inventory management and innovative
methods in production or services add to a companies's quality
profile and as these improve, so does productivity.