Staffing and Effectively Managing Human Resources
Describe the function of human resource management.
Human resource management is concerned with providing the
needed people with the appropriate skills to ensure an
organization can meet its objectives. The human resource
management function includes planning future personal
requirements as determined by growth, decline, changes in
skills, changes in technology, employee resignations, transfers,
retirements, and promotions. Thus human resource managers are engaged in
recruitment, selection, orientation, training and development,
compensation and benefits management, performance evaluation,
effecting transfers, and controlling terminations.
Define management responsibilities for human resource
planning.
Human resource planning is focused on long&-term
future employment requirements influenced by technology,
leadership, organizational structure, and
sociocultural changes. In the short term, it concentrates
on identifying recruiting needs, upgrading employee skills
through training and development programs, and controlling the
ebb and flow of employees as a result of terminations, layoffs,
and transfers.
Explain the process of recruitment and selection in
organizations.
Recruitment is the process of attracting a pool of
qualified candidates for organizational positions.
Nonspecialized job recruitment involves locating applicants for
jobs mainly characterized as unskilled or low&-skilled.
Specialized recruitment for positions requiring higher&-level
skills or management abilities may be either internal or
external. Selection is the decision&-making process of
hiring employees.
Describe orientation, training, and development programs.
Orientation is the process of inducting new employees
into organizations. Through formal orientation programs, newly
hired employees are introduced to their tasks, the work
environment, co&-workers, company policies, safety rules,
and supervisors. Training programs are designed to upgrade job&-related
skills. Development programs attempt to provide general
knowledge about theoretical concepts, improve work
relationships, and sensitize managers to their responsibilities.
Discuss compensation management and benefits management.
Compensation management deals with wage and salary
administration. Personnel specialists manage compensation,
develop systems of pay and rewards to attract and retain
qualified employees, and assist line managers in deciding on
raises, bonuses, and incentives affecting wages and salaries.
Benefits management deals with retirement programs, unemployment
insurance, Social Security, medical and dental programs,
vacation scheduling, and holiday planning. It also includes
employee programs for drug rehabilitation, family counseling and child care, as well as bereavement and
maternity leaves.
Summarize the roles of staff specialists and line managers
with respect to employee and labor relations.
Employee relations is a field concerned with helping
individual employees perform better, enjoy their work, and
resolve personal problems. Consequently. staff specialists and
line managers have equally important roles in improving organizational effectiveness. Staff,
however, have specific responsibilities for programs relating to
such areas as employee fitness, family assistance, and substance
abuse counseling. They are also responsible for subsidies and
opportunities such as tuition assistance, skills upgrading,
career counseling and preretirement planning. Labor relations
constitutes a highly specialized field based on laws relating to collective bargaining and contract
administration. Executives are directly involved in union&-management
negotiations, but it is the labor relations specialist who
administers contracts, deals with grievances, and works with
unions on problems such as discipline. Operating line managers
often find themselves in the middle of labor&-management
grievances, and they are also responsible for honoring contract
terms such as compensation and employee assignments.
Discuss the importance of effective performance evaluation
systems.
Effective performance evaluation systems offer meaningful
assessments of employee behavior and performance. They are
properly documented for decisions on compensation, promotion,
transfers, discipline, and terminations. Managers at every level
who supervise subordinates are responsible for performance
appraisals and for providing feedback and guidance to employees
on their behavior and performance. Because so many decisions are
based on performance evaluation, it is one of the most important
management responsibilities.
Discuss the concepts of transfer and termination.
A transfer is the reassignment of an employee within the
organization. Transfer may
be lateral or horizontal, Demotions are also transfers.
Termination is the permanent severance of an employee from the
organization. Terminations may result from employee resignation,
retirement, disability, or death. Also the company may terminate
employees through layoffs, downsizing reorganization, plant
closings, and firings.