Tactical and Operational Planning
Describe the nature of tactical planning and related
managerial roles.
Tactical plans usually cover one year, though they may
run longer or shorter to fit the needs of the particular
business. In tactical plans, managers define activities to
complement strategic objectives. Middle managers decide on
annual objectives, express them through budgets, and break down
major tasks into controllable activities to be accomplished.
Define the key elements of a marketing plan and a marketing
program.
A marketing plan outlines functional objectives and the
activities needed to implement them in support of major
strategies. The marketing plan in a diversified company is
called a "business&-level strategic plan," but
for a smaller firm, the marketing plan is a functional plan that
breaks down the strategic plan into marketing activities. A
marketing program details specific tasks in developing product
characteristics, creating price scenarios, formulating
advertising and promotional activities, and refining
distribution channels.
Explain production planning and how it relates to marketing
projections.
Production planning starts with a solid sales forecast.
Then an aggregate production plan is formulated for each
tactical planning period. With a clear idea of total sales
expected, production planners can formulate a plan for meeting
demand in the most cost&-effective way. The sales forecast
determines objectives, and production capabilities determine
aggregate production schedules together, they define tactical
activities.
Describe human resource planning from a tactical
perspective.
Human resource planning is concerned with people joining
and leaving organizations. Tactical human resource objectives
are to meet organizational needs with skilled personnel provide
the training required for operational success, and coordinate
with other managers the assignments of people to accomplish
their tasks. These objectives are achieved through periodic
"needs assessments based
on strategic plans and proposed activities in functional
areas such as marketing and production.
Discuss the responsibilities of financial managers in
tactical planning.
Most financial planning is viewed as strategic, but
financial planners have to be involved with tactical and
operational planning so the
can match resources with organizational needs. During a
tactical planning period, financial planners are concerned with
profitability, cash flow, and budgeting expenditures so that
annual marketing and production objectives will be met. They
also interact with other managers to formulate plans consistent
with financial limitations imposed by the company
and by the economic environment.
Describe operational planning responsibilities and the
critical task of scheduling.
Operational planning focuses on immediate activities and
performance objectives. Planning activities include three
categories of responsibility: scheduling, resource allocation,
and productivity planning. Most first&-line managers,
participate in carefully designed operations budgets and
schedules For lab or, materials, and overhead. Scheduling
concerns affect production managers, accounting managers, and training
supervisors, among others.