Informal Organizations

Cluster Chain:

Grapevine chain in which one person tells several others, and a few of those te;; more than one person.

Cohesivenss:

the degree to which employees sticktogether, rely on one another, and desire to remain memebers of a group.

Elaborating:

Adding one's own strong feelings and reasoning to a communcation.

Electronic Grapevine:

The transmission of informal messages by the use of computers.

Filtering:

Reducing a communcation to a few basic details that can be remembered and passed on to others.

Grapvine:

Communcation system of informal organizations.

Informal Leader:

Persons who have the largest amount of status in the informal organization, and emerge to exhibit influnce on informal group members.

Informal Organization:

Network of personal and social relations not estabished or required by the formal organization, but arising spontaneously as people assoicate with one another.

Informal Power:

Is personal, but formal authority is insitutional.

Liaison Individuals:

Persons who are active communicators on the grapevine.

Norms:

Informal group requirement for the behavior of its members.

Reference Group:

Group whoose norms a person accept.

Rumor:

Grapevine information tht is communicated without secure standards od evidence being present.

Sanctions:

Rewards and penalities that a group uses to persude persons to conform to its norms.

Socciograms:

Diagram of the feelings of group members toward one another.

Sociometry:

Study and measurement of feelings of group members towardone another.