The management function that sets standards-both
managerial and technical-that are then used to evaluate and monitor the
performances of people and processes in order to prevent, identify, and correct
deviations from standards.
The objective, target, or end result expected from
the execution of specific programs, tasks, and activities.
The management function involving the specific
activities of staffing, training, offering incentives, evaluating, and
disciplining.
A control principle asserting that managers should
spend their time on only matters that require their particular expertise.
A control principle that encourages subordinates to
set goals for their performances that are in line with unit and organizational
goals and are approved by their supervisors. These mutually agreed-upon goals
become the standards by which the subordinates' performances are evaluated.
A principle of management that tells supervisors to
get out of their offices regularly so that they can communicate with customers,
suppliers, subordinates, and others who affect their operations and whose
operations they affect.
The formal statement of the central purpose behind
the existence of an organization-its reason for being.
The management function that requires (1)
determination of tasks to be accomplished, (2) establishment of a framework of
authority and accountability (hierarchy) among the people who will do and
oversee the tasks, and (3) allocation of resources needed to accomplish the
tasks.
The management function that attempts to prepare for
and predict the future. Plans construct goals, programs, policies, rules, and
procedures.
A broad guideline constructed by top management and
intended to influence managers approaches to solving problems and dealing with
recurring situations.
A general routine or method for executing the
day-to-day operations of a unit or organization.
A plan developed at every level of the management
hierarchy that lists goals and the methods for achieving them. Programs usually
contain the answers to who, what, when, where how, and how much.
A regulation or limit placed on the conduct of people
at work. Rules specify what is or is not to be tolerated in people's behavior.
Standard a device for measuring or monitoring the behavior of people (management
standard) or processes (technical standard).
