Traditional term for a supervisor engaged in managing
production or workers engaged in manufacturing.
Key individual who is a member of two or more formal
groups in a business organization, thus linking or connecting the groups
Categories of basic abilities required of all
managers at every level of the organization.
Person at the same level of the organization as you
are in terms of formal authority and status in the organization.
A situation that occurs whenever a manager is not
certain of the role he or she is expected to play at work.
A situation that occurs when contradictory or
opposing demands are made on a manager.
The collection of expectations and demands from
superiors, subordinates, and others that shapes a manager's job description and
perception of his or her job.
Negative means, such as threats or punishments, used
by superiors or the organization to encourage subordinates to play their roles
as prescribed by superiors or the organization.
The only manager whose subordinates are nonmanagement
employees called workers.
Supervisor managing a team of people
who share his or her authority and who jointly run their operations in terms of
decision making and problem solving.