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Date:03:56 AM EDT, 05/05/2000
From:"Anthony Hoover" <tonyhoover@earthlink.net>
To:<agryfe@usa.net>
Cc:<customerrelations@mta.net>
Subject:Los Angeles Red Line

Your description of the Los Angeles Red Line on your website is erroneous. The line works beautifully. I use it regularly to commute between Hollywood and Downtown. It's a dream come true for Los Angeles. The line will be extended even father to Universal City and North Hollywood in June. With the North Hollywood extension the Red Line will be a tremendous asset to the city and a great convenience to tourists traveling between Universal, Hollywood and downtown. Soon they will be extending the line East to Little Tokyo and East Los Angeles. I'm hoping that residents will wake up and allow the MTA to extend the line as far west as Santa Monica. The Red Line is the cleanest, most beautiful and efficient subway that I have ever used. I think you need to try it again and then rethink your opinion.



From:Alan Gryfe [mailto:agryfe@usa.net]
Sent:Friday, May 05, 2000 3:15 PM
To:Anthony Hoover
Cc:customerrelations@mta.net
Subject:Re: Los Angeles Red Line

Dear Tony,

I'm always glad to receive feedback; however, you missed one little fact about "my" opinion: The top of the page clearly states "The following information is from the article Around the World by Subway that I found in the December 1995 issue of DOCTOR'S REVIEW, and was originally from TRAVEL & LEISURE." But I certainly do intend to ride it next time I visit LA.

Thanks again for your comments,
Alan Gryfe



Date:07:27 PM EDT, 05/09/2000
From:"Customer Relations" <CustomerRelations@mta.net>
To:'Alan Gryfe' <agryfe@usa.net>
Cc:'tonyhoover@earthlink.net' <tonyhoover@earthlink.net>
Subject:RE: Los Angeles Red Line

Thank you for copying us on this. We look forward to our opening of Segment 3 to North Hollywood on June 24, 2000 and wish you both could join us. We are very proud.

MTA Customer Relations

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