Work: By the Numbers
Mood:  irritated
Now Playing: "Down Once More-Track Down This Murderer" by Original London Cast on "The Phantom of the Opera"
Topic: Work
Resolved/Closed Remedy Cases:
Farhan*-17
Anthony*-56
Zach*-75
Leigh*-115
Peter*-126
Michelle*-185
Mike*-193
Annie-303
Ronak-575
Dan-614
Kim-640
Jeff-737
Matt-1,228
Bridget-1,811
Brandon-2,005
Mandy-3,241

Time Started at Service Desk (earliest to latest with exception to before me people)(people marked with * above started within this academic year)
Sometime before me: Bridget, Brandon, Jeff
January-Feburary 2003: Me, Dan, Annie
March-April 2003: Ronak, Kim
April-May 2004: Matt
September 2004: Leigh, Peter, Michelle, Anthony
Feburary 2005: Zach, Farhan


Granted some of these people left for co-ops or were not here over summer but some of those numbers are utterly pathetic. Okay, I fully admit that Remedy tickets can be a pain to fill out but for Annie to have only resolved 303 documented cases in over 2 years? That is ridiculous! I even noticed that a ticket she did resolve (*gasp!*) was reopened and therefore automatically assigned to her. I wonder if she knows it. I doubt it. I wonder why she gets under my skin so much. Dan used to do that. I guess because I haven't worked with him in a while and now work every day with Annie. Also, Dan's work ethic has picked up a little bit once he was passed over for promotion this summer. But is kind of nice to know that there's proof that I do do my job.

(BTW, is anyone keeping track of how many times I complain about this? ;-P)