Frequently Asked Questions
Q:
Why should I hire a professional secretarial service when I can hire someone from a temp agency or hire someone part-time for a lower hourly rate?
A:
When you outsource to Pro Touch Processing, you pay only for work performed. You don’t pay for employee benefits, breaks, interruptions, or down time that you might experience with a temp. You don’t have the expense of state and federal employment taxes, and you save on the cost supplying additional office equipment, furniture, and work space.
Q:
How can you save me money?
A:
We bill our time according to Industry Production Standards Guidelines published by ABSSI and the Executive Suite Association. This assures fairness and consistency in billing time for similar work by a professional operator. Understanding how these standards are calculated, will help you to discover ways to reduce billing time on future projects, saving you money!
Q:
Some of the work we do is of a confidential nature and I don’t feel comfortable with allowing someone to work on it outside of the office. How can I trust you to keep our work confidential?
A:
As a member of the Association of Business Support Services International, our company abides by the ABSSI Code of Business Ethics. Among other things, that means we will keep your work confidential and we will be ethical in all of our business dealings.
Q:
I like to be able to supervise those who work for me to offer guidance and assure myself that they are doing the work they are supposed to be doing. How can I do this if you work outside the office?
A:
We adhere to Industry Production Standards guidelines; when outsourcing work to us you pay only for work performed. As a member of ABSSI, we abide by the ABSSI Code of Business Ethics which we take seriously.
We have the latest in office equipment: computer, laser printer, telephone/fax answering system, color printer, software, etc., enabling us to provide you with the best service possible.
IN CONCLUSION:
We hope that the above questions and answers have given you a better insight into our professional secretarial service. We can be counted to do the job right, complete it on time, and bill it at a fair price.
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