Order are shipped, as availability allows:  This means, orders received Monday - Thursday by 7:00 a.m. EST are shipped the same day. Orders placed after 7:00 a.m. Monday - Wednesday will ship the following business day as availability allows or "if items are in stock and healthy". We ship Monday - Thursday and you may request a specific ship day on the order form comments section. Each week orders not filled are pre-ordered from our overseas suppliers and holding facilities and shipped the following week. 

Are you sure about your aquariums water quality? The number of fish your aquarium can safely hold? How many fish can be added at one time? If not, PLEASE call to discuss.

Minimum Order	Livestock - $150.00
Box Charges	Livestock - $10 Per Shipment
Payment Methods	Credit Cards   (VISA, MC, AMEX, Discover) Check or Money Orders Company and Personal Checks (U.S. only - allow 5 days to clear) - Sorry, no COD's

Alive Arrival Guarantee:

We guarantee every fish, clam, coral and invertebrate that leaves our tanks will ARRIVE ALIVE at its destination and will STAY ALIVE for at least 5 days after leaving our system (except for those on our Restricted Species List). We can make this guarantee because:

1. We ship only healthy specimens.

2. We are experts at packing.

3. We use fast, reliable methods of shipping.

If your purchase does not arrive alive or if it dies within 5 days of leaving our facility, we will replace it FREE (excluding packaging & shipping). The following conditions apply:

• You must take immediate delivery of your order upon its arrival.

• Arrive Alive - Stay Alive guarantee only applies to specimens shipped for next day delivery.

• You must acclimate the new arrivals according to our procedure even if they appear to be dead. Sometimes specimens that look dead will recover within minutes when acclimated properly. This appearance of death can be caused by the depressed pH of their water (which you can raise by aerating the water in the bag).

• The animal must not exhibit any signs of physical trauma (torn fins, lacerations, etc.)

• Your aquarium water quality must be (Ammonia 0, Nitrites >10, pH 8.1-8.4, SG 1.020-1.024).

• Never dispose of or return a specimen without authorization.

If You Suffer A Loss:

• Notify us by telephone or e-mail, subject = doa

• Return by U.S. Priority Mail (must be postmarked within 24 hours of death).

• We will replace the dead specimen on your next order. Our guarantee applies to the original shipment only and not to any replacement items. Our guarantee does not cover the cost of shipping or applicable box charge.

Shipping Info & Rates: The shopping basket approximates the shipping rates for livestock and is accurate 80% of the time. It does not know the actual size of individual items shipped. A chart for livestock shipping costs is below. You will receive automatic e-mail confirmation of your order. You will also be receiving  e mail notification the night your order ships by 8:00 p.m. EST. This message will include the shipper tracking information.

L i v e s t o c k
$12 per package + $10 box charge
Box Size	# of Specimens	Overnight
		FL	EAST	Mid West	WEST
Small	1 - 3 small 1 - 2 medium	$18	$21	$23	$25
Medium	10 - 12 small 4 - 6 medium 1 - 2 large	$21	$25	$28	$30
Large	12 - 16 small 6 - 8 medium items 2 - 3 large items	$25	$30	$33	$35
XL Box	17 - 30 small 9 - 15 medium items 3 - 4 large items	$35	$40	$45	$50
Miami, Dade  and  Florida Counties
Livestock: $12 per package + $10 box charge