A questionable design decision is
the non-standard 4-button cluster, which has Date Book on the left, Address
on the right and Up and Down scroll buttons. The power button sits to the left.
The omission of the ToDo and Memo buttons may simplify things,
but the few apps (notably games) that remap the buttons to other functions aren't
going to work. The four buttons share a central indent so navigation by feel
is easy to adapt to. Pressing the buttons produces a soft tactile click.
The screen uses a plastic digitizer
layer instead of a fragile glass one, and doesn't suffer from the mushy feel
of some other handhelds - Graffiti input feels solid and responsive. The Graffiti
area silkscreen print includes little Clock and Contrast tap-icons
and the newer star-shaped Favorites replacing the older Calculator.
By default, this is set to HotSync, but it can be remapped to any application.
The stylus is a basic plastic "stick"
with no reset pin. It docks securely in the silo with a satisfying click, but
because there is no protrusion or texture on the exposed end, it is tricky to
remove without using a fingernail.
One area where Palm Inc. didn't skimp out
is the power source, a rechargeable lithium ion (LiIon) battery. With the Zire's
minimalist electronic componentry and lack of backlight, this handheld should
have excellent battery life. The included 5V 300mA AC adapter tops up the battery
in a couple of hours and there's a Preferences setting to keep the device
on while charging.
For alarms and system sounds, Palm
uses an old-style piezo disc "speaker", with a relatively weak volume. New users
who expect to use their Zire for an alarm clock had better be light sleepers.
Connectivity is via the mini-USB
port and an included USB connector cable. The cable has no HotSync button, so
syncing must be initiated from the application. Standard IrDA is also included
so the Zire can beam with other Palm OS devices or even Ir-sync with
a suitably equipped laptop or PC.
The
included flip cover is made from a flexible, translucent blue material that
anchors securely into a lateral slot in the back and wraps over the top to cover
the face. Its low profile design adds only 2mm to the overall depth of the device.
Because it is flexible, it should protect the screen from scratches, but it's
not very effective at keeping the buttons from being pressed and offers marginal
screen protection from impacts. Worse, the elastomeric compound has an annoying
tendency to flop back onto the screen after you flip it open. It can be held
against the back of the handheld to keep it in place, but it wouldn't be surprising
if most flip-lids quickly end up in a drawer. Palm should have substituted a
couple of removable screen protectors and spared users from this FlipFlapFlop
;-)
SPECIFICATIONS
|
Size & Weight: |
4.4" x 2.9" x 0.6"; 3.8 oz.
|
Processor: |
16MHz Dragonball EZ; OS 4.1
|
Memory: |
2MB RAM (1.8MB avail.); 2MB
mask ROM |
Screen: |
160x160 pixel; 16-grey; no backlight
|
Audio: |
piezoelectric speaker |
Power: |
LiIon (3.7V, 600 mAh) |
Connectivity: |
mini-USB with cable, IrDA |
For the technically-curious,
here's a look at the internals:
Software:
The Zire comes preloaded with only the core set of Palm OS PIM and System
applications, plus Expense and Palm Inc.'s own Clock and NotePad
apps. No Mail app though, probably to prevent users from filling up the
limited memory. A nice touch first seen on the m100: pressing the Up
button when the device is off pops up the time and date for a couple of seconds.
Bundled applications are pretty basic:
the included CD-ROM has a few familiar games (Giraffe, Hardball, Minehunt
and Puzzle). Also on the CD are the latest vesions of Palm Desktop
for Windows and Mac, as well as Chapura PocketMirror for syncing with
MS Outlook.
Because the device runs Palm OS 4.1,
it is fully compatible with the majority of available applications (the main
exception being those that rely on having the standard set of hardware buttons).
The ROM includes the standard libraries to support TCP/IP, Network Syncing,
etc. so nifty tricks such as getting an Internet connection via an Ir & modem-equipped
cell phone are possible. The main software limitation is simply the small amount
of memory available. It could be argued that 2MB will be more than adequate
for the intended target market, but a new user who develops interests beyond
the basics is going to be looking at upgrading to something more capable in
a hurry. Hmm, could that be part of Palm's strategy? ;-)
Market Positioning:
Zire stands alone in the "sub-$100" category, a price which some say
breaks a psychological purchasing barrier. Palm is aiming to broaden the market
by promoting Zire to new users as a paper replacement. It will certainly
be interesting to see where Zire ads pop up!
Over the last few years, Palm Inc.'s
handheld price-of-admission has dropped from $229 (IIIe) to $149 (m100)
to Zire's new benchmark of $99. The processor and memory specs haven't
changed - they remain adequate to do the basics. The main changes in the entry-level
category: the devices are getting smaller and arguably, more attractive; the
USB connection and rechargeable battery are feature upgrades, with the trade-off
of no backlight and 2 less buttons.

[click on image for larger
view]
Are new Zire buyers getting
enough bang for their buck? Ignoring discontinued models, the next tier includes
the Palm m125, the Sony SL10 and the Handspring Neo, which
for an additional $50 offer processors twice as fast, four times the RAM, expansion,
and yes, even a backlight! (But not the rechargeable battery.) Many power
users would urge spending the extra money, but a new user might not see enough
advantage for a 50% premium.
Summary:
The Zire has great potential for expanding the numbers of Palm OS users.
The combination of low price, attractive design and basic functionality will
be a powerful purchasing incentive. The intuitive nature of the Palm OS and
the rich variety of available software will compel these new users to integrate
the handheld into their daily lives.
In many ways, the Zire redefines
"Simply Palm".