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Specializing in Rare and Vintage Beauty

 

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Questions about shipping, return policies, or tax additions?  Are you an Antique seller who would like to use this site to sell on consignment?  Please review this list of frequently asked questions for information regarding our business and practices.  If you require further assistance, do not hesitate to contact us.

FAQ Topics

What methods of payment do you accept?

How long will I have to wait for my item?

Will I be charged tax?

May I return an item if I am not satisfied?

I sell antiques, but do not have a website.  Do you offer consignment services?

Questions

What methods of payment to you accept?

We accept most major credit cards including Visa, Mastercard, American Express, and Dinners Club.  Payments are processed using the Paypal on-line payment service.  We also accept checks via mail, however:  1) upon receipt of your check and the items you would like to purchase, we reserve the right to hold shipment for five (5) business days to allow the check to clear; and 2) items will be shipped via the United States Postal Service unless other arrangements are requested.  Back to top.

How long will I have to wait for my item?

We ship our orders via the United States Postal Service.  Smaller items usually take five (5) business days and medium to large items seven (7) business days.   Back to top.  

Will I be charged tax?

Yes, the Georgia sales tax rate is 6.5%.  Back to top.

May I return an item if I am not satisfied?

We work hard to provide quality merchandise to our customers.  We insure all of our items, so if your order is damaged, please let us know immediately so that we may make arrangements to 1) refund your purchase; 2) facilitate the return of the item; and 3) possibly replace the item.  Please note that many of the pieces sold on this site are rare or one-of-a-kind, so replacement may not be possible.  However, we will do our very best to do so.  Back to top.

I sell antiques, but do not have a website.  Do you offer consignment services?

Yes!  We are happy to sell items on consignment for many Georgia, Tennessee, Alabama, and Florida area resellers.  We come directly to your shop, inspect the item, photograph it and any markings.  We then upload the photo onto our site.  Our consignment fee is 15%.  Please email us for further details.   Back to top.


 

 

patience@patiencecollectibles.com

www.patiencecollectibles.com - Patience's Collectibles - P.O. Box 1536 Austell, Georgia 30168.

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