1) When an ice cube (m = 23 g) melts, how much does its entropy change?
It requires 333.9 J of heat to melt one gram of water.
I basically used (333.9/273)*mass (in grams) to get the entropy change (which will be positive).
2) What property of the H2O has changed to affect the entropy?
Disclaimer: In the real world, each property has some (usually small) effect.
We want the property that is most important in this situation.
This is the answer that seemed to make the most sense to me based on this slide:
I have decided to remove the slide to respect the University's copyright on it.
Instead, see the slide here