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Carriage Mill Homeowners Association

(CMHA) Statement of Privacy Last updated March 7, 2003

At Carriage Mill Homeowners Association (CMHA), we are committed to protecting your privacy. If you are a non-member, you can travel through much of our site without giving us any information about yourself. If you are a member, we will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Sometimes we do need additional information to provide the services that you request, and this statement of privacy explains data collection and use in those situations.

Collecting your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are asked to register before obtaining certain benefits, ordering e-mail newsletters, or referring friends. Personal information collected on this Web site is generally limited to name, e-mail address and location but may include other information when needed to provide a service you requested.

When you register online for email newsletters and reminders, we will ask you to register your profile electronically. When you do, we keep this registration information on file with any information you've already given us on previous visits to our Web site. This is considered your personal information.

If you ever want to review or update your personal information, send a certified letter to the Association, at the address given at the end of this page. When you do so, we will respond within ten (10) business days (discounting weekends and holidays).

Online Identification Number and Password

The Log In service assigns a personal identification number and password which will be sent to you via Email.

Use of your Personal Information

We use your personal information for four primary purposes:
  1. To make the site easier for you to use by not making you enter your personal information more than once;
  2. To insure your online experience is secure;
  3. To help us create and deliver content most relevant to you;
  4. To alert you to benefit news, features, events, special offers, updated information and other new services from Carriage Mill Homeowners Association (CMHA).

    CMHA does not send unsolocited Email,
    nor will we ever request personal information by telephone or over the Internet unless you first contact the Association.

Sharing Personal Information

Generally, Carriage Mill does not share personal information of members with any other business or agency with the following exceptions.
    The Association may share personal member information when necessary with:
  • Association accountants and attorneys;
  • Law enforcement agencies, City or Govenrment agencies when subpoened by a court or,
    when the property or personal safety of members is endangered.

Other agencies are prohibited from using member information for any purpose not related to Carriage Mill business.
Carriage Mill Homeowners Association will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

(a) conform to the edicts of the law or comply with legal process served on Carriage Mill Homeowners Association or the site;
(b) protect and defend the rights or property of Carriage Mill Homeowners Association, Inc. and its Web sites, and,
(c) act in urgent circumstances to protect the personal safety of members of Carriage Mill Homeowners Association, Inc. its Web site, or the public.

Control of your Personal Information

Virginia Law requires all Owners of Carriage Mill property to hold membership in the Association. Enrollment at this Web site is entirelt voluntary. When you enroll as a member at a Carriage Mill Web site, or otherwise give us personal information, Carriage Mill Homeowners Association will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Registering at this Web site also allows you to tell us how or whether you want Carriage Mill Homeowners Association to communicate with you such as with our monthly member benefits e-newsletter Homewise, or our free seasonal reminders. You may unsubscribe to these membership publications at any time.

Carriage Mill Homeowners Association may send out e-mails periodically in the event of issues related to a product or service affecting members. If applicable, you can not unsubscribe from receiving these mailings as these notifications are considered an essential notice concerning a service you have chosen.

Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time. You may:
  • View and edit personal information you have already given us.
  • Subscribe or cancel subscriptions to newsletters about our membership services and products.
  • Submit newsletter articles, make suggestions or ask questions.

Security of your Personal Information

Carriage Mill Homeowners Association strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your personal information is never shared outside the Association without your permission, except under conditions explained above. Inside the Association, data is stored in in the member's file and electronically, with limited access. Your information may be stored where Carriage Mill Homeowners Association, its offices or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your Carriage Mill Homeowners Association Membership Number, so do not share this with others.

Protection of Children's Personal Information

The Carriage Mill Homeowners Association site does not collect or store information about children unless there is a compelling legal reason to do so. However, if you are concerned about your children providing Carriage Mill Homeowners Association with any personal information without your consent, you may, upon written request review information in your member files.

Use of Cookies

Carriage Mill Homeowners Association does not use cookies, web beacons or any other tracking technology to collect information. However, you should be aware that your Internet Service Provider, online banking, marketing organizations, and other agencies or businesses may track individuals' use of the Internet. Check with sites you use or inquire about privace by doing a web search using the keyword "Spyware" with any good search engine (Google, AltaVista, etc).

If you are still concerned about the security of the Carriage Mill Homeowners Association Web sites or your member information, then you may inquire by certified mail to the address at the end of this page.

Changes to this Statement

Carriage Mill Homeowners Association will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this Statement, Carriage Mill Homeowners Association will notify you by placing prominent notice on the Web site.

Contact Information

Carriage Mill Homeowners Association welcomes your comments regarding this Statement of Privacy, you may contact us via e-mail at memberservices@ahamembership.com or postal mail.

Classified Advertising

In the future we will post classified advertising for members. At this time this service is not in effect.

Member Directory

Members may be listed in an Online directory at their request at some future date. This service is pending.

With whom your information may be shared
As a general rule, Homeowners Association of Carriage Mill, Inc. will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. Homeowners Association of Carriage Mill, Inc. may disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating the Terms of Service of Homeowners Association of Carriage Mill, Inc. or may be causing injury to or interference with (either intentionally or unintentionally) the rights or property of Homeowners Association of Carriage Mill, Inc., other users of Homeowners Association of Carriage Mill, Inc., or anyone else that could be harmed by such activities. Homeowners Association of Carriage Mill, Inc. may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

Forgotten Password

If you are a previously registered user and you have lost or forgotten your password, you may obtain it by email by using our "Forgot Password" feature. Click the button on any login page to request that your password be emailed to you. We cannot provide your password by any other means.

Online Security

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Homeowners Association of Carriage Mill, Inc. cannot ensure or warrant the security of any information you transmit to us or from our online services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.

Advertisers

Advertising in our newsletters may be replicated here on the website.

Surveys

Our online surveys ask visitors for contact information (like email address), and demographic information (like address and zip code).
Contact information from the surveys is used to get in touch with the visitor when necessary.

External Links

This site may contain links to other sites. Carriage Mill Homeowners Association is not responsible for the privacy practices or the content of such Web sites.

Member Only Services

To provide password-protected "members-only" areas on this web site, we maintain a supplemental database of the individual residents.
To better serve the recreational and social interests and needs of the community, we use the personal information that you provide to create electronic directories. Access to these directories is restricted to only those with appropriate reason to view or use stored data or others designated by the Board of Directors. At no time will these electronic directories be accessible to the general public. We can not prevent neighbors from sharing their user names and passwords with non-residents. When made aware of abuses, we will investigate and take the necessary corrective action. If you are aware of any abuses, or have concern about a possible inappropriate use of these data, please contact the association president.

We do not sell, rent, share, or otherwise disclose any of the information in any of our data bases. On occasion we are asked to provide names (and email addresses) of individuals. We will not share such names or other identifying information unless you specifically authorize us to do so.
If you have any questions or concerns about this privacy policy, please feel free to contact the association.

Carriage Mill Homeowners Association Privacy
P.O. Box 64411
Virginia Beach, VA 23467

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