A Guide to Effective Consumer Participation in Mental Health Services (NZ) (pdf)
This guide has been issued by the Ministry of Health for use by providers of mental health
services including doctors, nurses, health workers, caseworkers and caregivers, providers of
other services which are utilised by mental health consumers, and consumers themselves. This is
a guide for practice within mental health services. Part of the service role is regular consultation
with and involvement of consumers in decisions made abut the general running of the service.
http://www.moh.govt.nz/notebook/nbbooks.nsf/0/a28335d744be28694c2568b100752985/$FILE/ConsumerParticipationMentalHealthServicesGuide.pdf

The Patients Forum
We aim to provide a wide range of information relating to the patients' movement in the UK.  This is primarily for our member organisations, who represent the interests of people who use health services, to enable them to strengthen their work in informing and influencing decision-makers.  
http://www.thepatientsforum.org.uk/

Cochrane Consumer Network
Consumers making a difference

CCNet's primary role is to get healthcare consumers involved in the production of Cochrane
Systematic Reviews.  Go directly to Cochrane Summaries for patient-centered summaries
of Cochrane Reviews if you are looking for information about healthcare treatments. 

http://consumers.cochrane.org/

National Association for Patient Participation  (UK)
Through this site you can access the host of facilities that 
N.A.P.P. offers to member Groups. Non members may learn of a Patient Participation Group in their area or find out how to start one.
http://www.napp.org.uk/

Social Care Online (UK) consumer participation documents
Welcome ...to the UK's most complete range of information and research on all aspects of social care - for free.
Register here to highlight your social care topics of interest on the home page and receive email alerts on the latest additions.

http://www.scie-socialcareonline.org.uk/DisplayDocuments.asp

Background report on participation standards and indicators (pdf)  (Aust.)

This document presents the resulting suite of recommended consumer, carer and community participation standards and associated indicators. A number of sub-measures are included to guide health services in achieving the relevant standard. Health Issues Centre developed this suite of standards in collaboration with the project Reference Group.

http://docs.health.vic.gov.au/docs/doc/AE00C4DD62767BD5CA2578B50022CDDC/$FILE/background_report.pdf

Patient Centred Care: Improving quality and safety through partnerships with patients and consumers (Aust.)

http://www.safetyandquality.gov.au/publications/patient-centred-care-improving-quality-and-safety-through-partnerships-with-patients-and-consumers/

This webpage was last modified by Paul Martin September 2013