Annual Assessment Plan

Administrative Departments & Educational Support Services

Department: Library and Community Services Academic Year: 2008-2009

Completed by: Jim Morris Date: October 29 2008

1. Mission Statement: The Mission of the Centers in Bell and Cross City is to provide convenient local access to superior, affordable, quality education and enrichment opportunities offered by the College.

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Intended Outcomes	Assessment Measures	Performance Criteria/Expected Results	Related Strategic Plan Goal	Evaluation and Planned Actions	Use of Results (Close the Loop)
Expand use of the centers to include non-credit continuing education courses.	List of non credit courses offered	Addition of at least 3 new, successful courses per center during the year.
Participants will provide positive evaluations for new continuing education courses.	Participant evaluations	At least 70% of participants will rate the new courses favorably.
Increase community awareness of the centers and the college.	Log of visits to centers by community members Log of local events in which center staff participate	Community members’ visits to the centers will increase by 10% over 07-08. Participation of center staff in local events will increase by 10% over 07-08.

NOTE: assessment should focus on effectiveness, efficiency, constituent satisfaction, or impact on functions, services, processes or student learning.