Department: Research and Institutional Effectiveness Academic Year: 2006-07

Completed by: Date:

1. Mission Statement: To promote and facilitate enhancement of institutional effectiveness. To coordinate development and implementation of the college strategic plan. To conduct institutional research and provide information needed for decision-making.

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Intended Outcomes	Assessment Measures	Performance Criteria/Expected Results	Related Strategic Plan Goal	Evaluation and Planned Actions	Use of Results (Close the Loop)
Maintain college accreditation by the Southern Association of Colleges and Schools (SACS).	LCCC Self-Study Reports; Reports Submitted to the SACS-COC; Faculty Credentials Database; Strategic Plan Status Report	Completion and submission/distribution of all products in a timely fashion.	College Development (STG 5); Program Enhancement (STG 1); Support Services (STG 4); Employee Development (STG 2)	The SACS website was designed and developed. Studies were conducted and reports distributed. Faculty credentials database was developed. Strategic Plan Status Report prepared and distributed.	The SACS website was designed and developed for providing reaffirmation information to off-site reviewers. Studies were conducted and reports prepared for use in an institutional self-study. The faculty credentials database. SP Status Report used to assess SP implementation progress.
Increase the effectiveness of the college in fulfilling its mission and reaching its vision.	LCCC Strategic Plan; Strategic Plan Status Report; Review Summary for Programs Reviewed; Manage the Strategic Planning Online System (SPOL) for planning and budgeting.	Preparation of the SP Status Report and use by the IEC and EC. Completion of all scheduled program/department reviews. Use of SPOL for annual planning and budget submission.	College Development (STG 5); Program Enhancement (STG 1); Support Services (STG 4); Employee Development (STG 2)	Products Generated: LCCC Strategic Plan; Strategic Plan Status Report; Review Summary for Programs Reviewed; Managed the Strategic Planning Online System (SPOL) for planning and budgeting.	The strategic plan was used to guide institutional improvement efforts. The status report was used by the IEC and Executive Council to assess progress toward stated institutional goals. Program changes were made based on findings of the program/department reviews. The SPOL system was used for submitting annual plans and budget requests.
Provide accurate information and/or data to college personnel and external entities.	Research Reports; Survey Reports; LCCC Factbook; LCCC Community Fact Sheet; LCCC Pocket Facts; Factual Submissions to External Information Providers; Faculty Evaluations by Students;	Completion and submission/distribution of all products in a timely fashion.	College Development (STG 5); Program Enhancement (STG 1); Support Services (STG 4); Employee Development (STG 2)	Products Generated: Research Reports; Survey Reports(Entering Student, Exiting Student); LCCC Factbook; LCCC Community Fact Sheet; LCCC Pocket Facts; Factual Submissions to External Information Providers; Faculty Evaluations by Students (Traditional and Online)	Documents and Reports were distributed to administrators and faculty for use in decision-making and instructional enhancement, and college marketing.
Modify the program review process to increase the ease of reporting, reviewing, and usefulness of results.	Program Data Reports; Program Review Templates (Revised and Approved); Program Review Schedule (Revised and Approved); Program Performance Standards;	Revision of the Program Review components (i.e., Review Schedule, Report Templates). IEC approval of the component revisions. Use of revised components in the Program Review Process.	Program Enhancement (STG 1)	The program review schedule was revised and approved by the IEC. The Program Report Template was revised and approved by the IEC. All programs scheduled for review were reviewed.	Revisions to the program/department review process were used to improve the accuracy and timeliness of reviews. The results were used to make program improvements.
Acquire and utilize a document scanning system that expands and enhances the information processing capacity of the college.	Report describing the needs assessment and scanner selection process. Documentation confirming expansion and enhancement of the information processing capabilities of the department	Obtain scanner purchase approval. Purchase scanner. Utilize scanner for information processing.	Program Enhancement (STG 1)	A Cannon scanner with Remark scanning software was purchased and used for processing surveys and evaluations.	Document scanner was used for processing surveys and faculty evaluations by students.
Expand and enhance the abilities of departmental personnel.	Confirmation of staff participation in professional meetings and professional training seminars/workshops. Examples: SACS Annual Meeting, SACS Summer Institute, AIR Annual Meeting, MISATFOR Annual Reports Workshop.	Staff participation in one or more activity (e.g., professional meeting, course, or seminar) designed to enhance professional knowledge, skills, and departmental services.	Program Enhancement (STG 1); Employee Development (STG 2)	One staff member attended the SACS Annual Meeting. One member attended the SACS Summer Institute. Two members attended the MISATFOR Annual Reports Workshop. One staff member attended the AIR Annual Meeting.	Information obtained at the professional meetings was used to improve departmental operations and services. The information was used to facilitate institutional improvement and reaffirmation of accreditation.

NOTE: assessment should focus on effectiveness, efficiency, constituent satisfaction, or impact on functions, services, processes or student learning.