ROBERT C. COLE
69 Ocean Crest Dr. Apt. #1
Glace Bay, Nova Scotia
Canada B1A 3T5
Telephone: (902) 842-0994
e-mail: robert.c.cole@gmail.com

OBJECTIVE
To become a reference librarian at an academic or medical library.

EDUCATION
Southern Connecticut State University, New Haven, CT
Masters Degree in Library Science January 2005
GPA: 3.8

Specialized in:

• Reference: General, Humanities, Social Sciences, and Legal Bibliography.
• Instructional Design Principles
• Research, including completion of Human Participants Protection Education for Research Teams online course from the NIH

Black Hawk College � Quad Cities Campus, Moline, IL
Library Technical Assistant Certificate, May 1995

• Attended Soaring to Excellence Teleconferences for Library Technical Assistants, 1995
• Additional course work in English, 2000-2001

Illinois State University, Normal, IL
Bachelor of Science Degree in Philosophy, May 1993

• Additional course work in Computer Science and Liberal Arts

Black Hawk College � East Campus, Kewanee, IL, 1988-1990

• Course work in Computer Science and Liberal Arts

River Bend Library System, Coal Valley, IL

• Quad-Linc training, 1998
• Microsoft Windows 95 and Microsoft Excel Training, 1997
• Internet Training, March 1995, April 1997
• Attended Working Together Better Conference, December 1995
• Attended Soaring to Excellence Teleconferences for Library Technical Assistants, 1996-1998

Trinity Medical Center � West Campus, Rock Island, IL
Reaching Forward South Teleconference to Library Technical Assistants, 2000
Certificate for Basic Medical Terminology, February 1995

WORK EXPERIENCE

Trinity Medical Center � West Campus, Rock Island, IL - October 1994-2003
Position: Library Technical Assistant
Responsibilities included:

• Checking in and claiming serials
• Filing and circulation of materials
• Updating SILO (Serials of Illinois Libraries Online)
• Interlibrary loan via DOCLINE and OCLC
• Updating SILO (Serials of Illinois Libraries Online) records
• Updating Serhold records for DOCLINE
• Use of Backmed and Backserv listservs for filling in gaps in the journal collection
• Reference work using Medline, CINAHL, and PsychInfo via OVID, EBSCO, OCLC databases, MD Consult, print materials, and the Internet
• Assisted in teaching a class for adults involving computer skills and how to find good health information on the Internet
• Use of Microsoft Excel and Microsoft Word for library files
• Helped physicians and students with PowerPoint Presentations
• Assisted in updating of library policies
• Use of GEAC library automation system (Circulation and OPAC)
• Assisted in providing input in the examination of possibilities for a new automation system for the River Bend Library System
• Photocopying articles and answering the telephone

Black Hawk College, Moline, IL - July 1997-December 1998
Position: Library Assistant
Responsibilities included:

• Circulation of library materials
• Processing government documents
• Claiming serials
• Registering patrons for library cards, as well as updating patron information in Quad-Linc
• Photocopying materials and answering the telephone
• Miscellaneous computer work

Hammond Henry Hospital, Geneseo, IL - Summer 1992, May 1993-July 1997
Position: Housekeeping/Courier/Security Guard
Responsibilities included:

• Securing the hospital at night and writing reports
• Floor maintenance
• Other tasks as needed

Illinois State University Office of Residential Life-Night Operations, Normal, IL - October 1990-May 1993
Position: Night Manager
Responsibilities included:

• Securing the building, checking keys and identification
• Helping residents and staff in the building
• Writing reports and answering the telephone

Cambridge Public Library, Cambridge, IL - Summer 1990 and Summer 1991
Position: Library Clerk
Responsibilities included:

• Circulation of library materials
• Answering reference questions and the telephone
• Helping patrons and staff

SKILLS

• Proficient with both PC and Macintosh computers
• Applications used include Appleworks, Microsoft Office, Word Perfect, Internet Explorer, and Netscape
• Proficient with Internet search engines (e.g. Google, Alta Vista, etc.)
• Basic knowledge of HTML
• Proficient in writing reports and researching material
• Strong customer service background

AWARDS & RECONITION

Trinity Medical Center - Wect Campus, Rock Island, IL

Received Excellence FIRST award (Internal award for the Hospital)

• 1998 for excellence in the move of the library from one campus to another
• 1999 for excellence in the library nominated by Dr. Sales

Illinois State University Office of Residential Life-Night Operations, Normal, IL

• Received recognition for substituting the most hours for other staff

Black Hawk College, Moline, IL

• · Received recognition from director for idea of placement of computer lab in the library

INTERESTS
Reading, listening to music, computers, baseball, Old-Time Radio Shows, and library research.

REFERENCES
Furnished upon request.

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Prepared as part of the requirements for the Master of Library Science Degree
Department of Information and Library Science
School of Communication Information and Library Science
Southern Connecticut State University