WHAT IT IS - explaining choices and consequences simply, clearly, calmly.
WHY WE DO IT - to help a person better understand their present circumstances and guide him/her toward constructive behaviors.

SETTING LIMITS A.) empowers the individual
B.) allows the person to save face
C. ) helps us to avoid physical confrontation IT IS A FIRST STEP IN TEACHING A PERSON TO SOLVE PROBLEMS.

WHEN WE DO IT - when an individual is unable to identify choices and consequences for him or herself, but may still be able to understand and utilize information when it is presented.

Tips
1. Acknowledge the persons feelings and point of view.
2. Ask for cooperation first (please/thank you).
3. What we say must be reasonable and enforceable.
4. Pay attention to nonverbals and paraverbals.
5. Focus on the positive.
6. What we say must be within the parameters of the agency's
policies and the individual's rights.
7. Assess whether or not the limits were heard and understood.
8. Allow time for the person to think and make a decision.
9. Follow through with consequences.
I 0. etc.