State of Tennessee
Department of Human Services:
Toll Free Numbers
Human Services
Adult Protective Services Hotline:
1-888-APS-TENN or
1-888-277-8366
New statewide hotline to report abuse,
neglect or exploitation of adults.
Child Support Information Line:
1-800-838-6911 or
local 615-253-4394
Features an automated voice response system
with a menu of choices for individuals who need
information about a child support case, child support
payment, also to report information on a non-custodial
parent, or update case information.
Employer Information Line:
1-800-446-0814
Help line for employers with questions about child
support wage withholdings, billing's, etc.
Child Care Resource and Referral Hotline:
1-800-462-8261
Access to information concerning licensed child care
centers and homes throughout Tennessee.
Tennessee Food Banks
Six food banks serve the 95 counties of the State of Tennessee.
Food Stamp Hotline:
1-800-342-1784
Help line to answer questions regarding application,
receipt, or use of Food Stamp benefits. The Food
Stamp program is a federally-funded, state administered
program that strengthens the food purchasing power of
low income individuals and families.
Families First Hotline:
1-888-863-6178 or local DHS office
Help line to answer questions regarding Families
First which is Tennessee's new welfare reform program
which replaced the Aid to Families with Dependent Children
(AFDC) program. Families First is a temporary cash
assistance program which emphasizes work, training,
and personal responsibility.
Food Stamp Fraud:
1-800-241-2629
To report persons who are receiving federal assistance
illegally, using food stamps for profit, or using someone
else's food stamps. It is a felony to misrepresent or give
incomplete information to receive benefits.
TennCare Information:
1-800-669-1851
(Managed by the Department of Health/Bureau
of TennCare)
Features a detailed memo of options for individuals
who need to enroll in the TennCare health plan, who
need help in medical service delivery, want to report a
change in circumstances, and/or want to report problems
in TennCare coverage. The TennCare program is a federally-
funded, state administered health insurance plan providing
health services to Medicaid eligible individuals and the
uninsured/uninsurable population of Tennessee.
QMB (Qualified Medicare Beneficiary Hotline):
1-800-624-5547
For information about eligibility for QMB/SLMB (Special
Low Income Medicare Beneficiary) which provides payment
of Medicare premiums, deductibles and co-payments by
Tennessee's TennCare program.
Services for the Blind and Visually Impaired
(In-State Only):
1-800-628-7818
For information on and assistance with services provided
by the Division of Rehabilitation Services, Services for the
Blind and Visually Impaired.
Tennessee Council for the Hearing Impaired
(In-State Only):
1-800-270-1349
For information on and assistance with services to the
deaf and hard of hearing by the Division of Rehabilitation
Services and Tennessee Council for the Hearing Impaired.
Disability Determination Services
(In-State Only):
1-800-342-1117
For inquiry and assistance on applications to the
Social Security Administration for disability benefits
and supplemental benefits.
State of Tennessee Services Index By Service within Category - Part A
State of Tennessee Services Index By Service within Category - Part B
State of Tennessee Services Index By Service within Category - Part C
State of Tennessee Services Index By Service within Category - Part D