Stephen Pokoly

E D U C A T I O N

The George Washington University, Washington DC
Degree obtained: Bachelors of Business Administration, concentration in Information Systems
Graduation Date, May 2000
GPA within concentration: 3.3 out of 4

Council on International Educational Exchange
Budapest, Hungary: Budapest University of Economic Sciences and Public Administration
Spring Semester 1999

W O R K - H I S T O R Y

Customer Care Agent, http://www.windowscasino.com/ 
Nov.00 – Present

Guided a diverse base of customers through obstacles via customized backend software (http://www.realtimegaming.com). Used various means of communication (e-mail, telephone and instant messengers) within a high paced, team oriented Internet start up environment. 

Business English Instructor, Berlitz Language School
Oct. 00 – Present

Provided business English language instruction using the goal oriented Berlitz method. 

PC Specialist, Conservation International
Nov.99 – June 00

Executed an assortment of duties ranging from workstation procurement, tweaking CI’s intranet and public web site, helpdesk obligations, and a mixture of onsite assistance practices within CI’s international headquarters.

Corporate Marketing Intern, Hill and Knowlton Worldwide
May 99 – Aug. 99

Completed an array of assignments from administrative undertakings, inter-office network administration to client database management, while participating within Howard Paster’s (Global Chairman and CEO) subordinate team. 

Client Accounts Intern, Davis and Company
May 97 – Aug. 98

Performed assorted office and executive duties at this mid-ranged sized advertising agency. Worked closely with various account executives in completing tasks, including presentation preparation, client's demo/studio arrangements, and handling of sensitive documents.

C O M P U T E R - S K I L L S

·                     Operating Systems: Windows 3.x, 95, 98, Millennium Edition, 2000, NT 4.0

·                     Applications: MS-Office 95/97/00, Visual Analyst, MS Front Page, MS Office Suite 97/00, Outlook 98, familiarities with: Macromedia Dreamweaver, MS Visual Basic 5.0, Adobe Photoshop 5.5,

·                     Additional Skills: Program design in HTML and Web based applications, basic underpinnings of Visual Basic 5.0, systems analysis and design, and electronic commerce.

M I S C E L L A N E O U S

Colloquial Hungarian language knowledge

American and Hungarian citizenships