Windows XP: The Complete Reference Chapter 35: Troubleshooting Windows XP Chapter Introduction What Diagnostic Tools Does Windows XP Provide? Startup Modes Safe Mode Safe Mode With Networking Safe Mode With Command Prompt or Recovery Console The Boot Floppy Disk System Information The Windows XP Setup Wizard Dealing with Hung or Crashed Programs Windows Error Reporting Stopping Programs from Running at Startup Two Handy Utilities Diagnosing Problems Diagnosing Hardware Problems Diagnosing Display Problems Diagnosing Problems with Troubleshooters The Microsoft Management Console (MMC) [mmc] The Event Viewer Performance Logs and Alerts The Device Manager Returning Your System to a Predefined State with System Restore Automatic Restore Points Running System Restore Configuring System Restore Creating a Restore Point Restoring Your System to a Restore Point Undoing a Restoration Reporting Problems with Dr. Watson