More than Eleven years of experience in Information Technology with focus in Supporting Engineer (Hardware). Expertise in various hardware platforms like PC-486, Pentium, Pentium II / III, Novell Netware 4.1 / 5.0, Windows 95 / 98, & Windows NT.
EXPERIENCE / ACCOMPLISHMENTS
Involving in Hardware & Supporting in Emke Group, Abu Dhabi, U.A.E.
Involved in Hardware & Marketing in Syscoms Information Technology, Abu Dhabi & Al Ain.
Involved in Sales & Servicing (Hardware) in Innovative Information Technology, Bombay, India
Involved in Service in Electronic Complex, Bombay, India
EDUCATIONAL / TECHNICAL
BACKGROUND
Pre-University Course in Commerce (Std XII)
Certified Novell Administrator (CNA – 4.X)
Completed Certified Novell Engineer Course – 4.1
Completed Course in Windows NT – 3.51 ( Server / Workstation )
Diploma in Computer Hardware
Higher National Diploma in Business Computing
Certificate in Radio, Color TV and Video Servicing Course
Certificate in Novell's TechShare'99 (Netware 5, Zenworks & B. Manager)
EXPERIENCE:
EMKE GROUP
Abu Dhabi, U.A.E.
Supporting Engineer (Hardware)
January 1997 to Till Date
A group of companies, which has got various business activities, like retail, manufacturing, agencies in U.A.E. as well in India and other part of the world. The responsibilities are maintaining the Systems, Upgrading the Systems & Installing Software's.
Maintaining PC 486 & above systems through out the group. Upgraded 386 & 486 systems to Pentium II / III. Installed Windows 95, Windows NT Version 4.0 Server / Workstation, Novell Netware 4.x / 5.0 & Sybase Adaptive Server 11.5. Installed packages like Visual Foxpro / Foxpro, Office'97 / 2000, Corel Word Perfect 8.0, Corel Draw, Lotus Smartsuite etc., Installed Internet Products like Microsoft Internet Explorer and Netscape Navigators. Installed Hubs & Switches with UTP Cables and BNC Cables.
Supporting the Point of Sale Systems in retail outlets supplied by ICL. Trained the cashiers in Point of Sale Systems.
Syscoms Information Technology
Abu Dhabi & Al-Ain
Hardware Engineer
June 1991 – September 1991
April 1992 – December 1996
Syscoms Information Technology,
one of the leading Computer
Institution in Abu Dhabi
– Al Ain affiliated to University
of Portsmouth, UK and SCOTVEC, UK conducts
Degree in B.Sc. in Informatics
(Hons.), & Higher National Diploma
in Business Computing Course.
Syscoms Re-sellers of DELL systems
U.S.A. & Dealers for Unitron
Systems.
Responsible for Marketing, Installation & Maintenance of Systems ( In House ) working under Novell Netware and Unix Operating System. Have experience especially in Novell Netware 3.1X & 4.1X, SCO 3.2 Unix O/S, ORACLE version 6 under Unix & Internet. Trained the users on Novell Netware and packages like Word, Excel & PowerPoint etc.
Syscoms Information Technology is part of EMKE Group.
Innovative Information Technology
Bombay, INDIA
Sales / Service Engineer
October 1988 – March 1992
Innovative markets its own
brand of Computer Called "IIT",
having turn over of approximately
Rs. 30 Million. Having its own factory at Pune
( Maharastra ). Involved in Hardware
Sales, Service, Software Consultancy
and Training. Joined as a Trainee Service
Engineer and after six months promoted as
Sales/ Service Engineer. The responsibilities includes
installation & maintenance of PC's, LAN, UPS,
Stabilizers
& Fax Machines.
Electronic Complex
Bombay, INDIA
Trainee Service Engineer
January 1988 – July 1988
Electronic Complex is one
of the leading Service Center for Color
T.V’s , Video
& Computers. Involved
as Trainee Service Engineer.
Knowledge of Computers &
Languages
Operating System : DOS, MS Windows 95 / 98, MS Windows NT,
Novell Netware 3.X, 4.X & 5.0 and SCO UNIX
Word Processors : MS-Word, Word-Perfect & WordPro
Spread Sheets : MS-Excel, Lotus 123 & Qpro
Database : FoxPro & dBase
Presentations : Ms-PowerPoint & Freelance Graphics
Communication : Norton PCAnywhere & Cross Talk
PERSONAL DETAILS
Present Address : C/o Mr. Elias D’souza
(For Correspondence) National Bank Of Abu Dhabi
P. O. Box 4
Abu Dhabi
U.A.E.
Telephone : Res. 00 971 2 6413530
Date of Birth : 16/09/1966
Permanent Address : Alexander Villa
PILAR P. O.
Udupi Taluk
S.K. Pin 574113
India
Telephone : Res. 00 91 8252 50263.
Father’s Name : Alex Mendonca
Marital Status : Married.
E-Mail Address : melvinrm@hotmail.com
Web Address : www.angelfire.com/me/melvinrm
Last Revised: January 20, 2000