| Employer |
Dates employed |
Job Title |
Description |
| TCF Bank |
1/04 - present |
Adjustments
Coordinator |
Coordinate and assist in
adjustment department operations including adjustment
proceedings and new representative training. Create and
instill innovative solutions to resolve technical and
personnel issues within the adjustment department. Also
ensure personnel promote TCF as a full service bank and
maintain expected standards of customer service. |
| |
1/03 - 1/04 |
Shift
Supervisor |
Coordinate, participate in and
supervise branch office operations including the teller and
banking sales department during designated shift. Market
products and services. Initiates opening of new accounts
and provide information concerning regulation sand policies.
Accurately process all consumer transactions. Ensure
personnel promote TCF as a full service bank, and maintain
expected standards of customer service. |
| ProStaff
Employment Services |
5/01-7/03 |
Temporary Staff |
Complete various assignments as
needed. Tasks include a terms as a project administrator
for an incentive group, account receivable representative for
a small firm that manages various associations, and a short
period as a receptionist for a mid-sized business. |
| Highland Banks |
8/99-2/01 |
Deposit
Operations Representative - Wires |
Send and receive wires, TT&L,
savings bonds, and FR2900 reports. Monitors and
reconciles balances at all branches in conjunction with their
wire settlement accounts on a daily basis. Track wires
and maintains charge analysis schedule for customers on a
daily and monthly basis. Balance money order accounts.
Also responsible for processing levies and garnishments
according to the state law. |
| |
5/99-8/99 |
Deposit
Operations Representative - Adjustments |
Research banking errors on
customer's accounts and adjust as needed. Request
comparable funds from the Federal Reserve Bank for check
corrections. Also responsible for collecting funds from
other banking institutions regarding corresponding banking
errors. Prepare daily activity statements to aid large
business customers reconcile accounts. |
