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We at Leon Lee Telecommunications are pleased to announce our new program:
Internet Phone to Taiwan $0.25/min

* tax not included, one minute incremental billing.
** the quality depends on the traffice of the internet.  Leon Lee TEL/E-O communication can't 100% control it.  Please use it when you feel the quality is acceptable.

How to apply for the service?

This service is not prepaid, so you don't BUY it, you apply for it.

A. If you prefer not to send your credit card infomation over the net,

To obtain the service, print out the FORM then fill out the form, fax it to us at 919-3836384 (Fax, Tel same line, press *** after the message for fax or just send fax) or mail to 1315 Morreene Rd #24k, Durham NC 27705. After we receive your application, we will give you an e-mail confirming receipt of your form, and after 7 working days, you can begin to use it using the access number you give us on the form.

B. If you don't mind sending the e-mail with your credit card info, and have read the agreement on the application form, you can just e-mail us the info:

1. Exact name on the credit card

2. Where you live (physical address)
3. Billing address (if differnet from 2.)
4. Your day time phone (###-### ####)
5. Choose a 7 digits access number: __ __ __ __ __ __ __
6. e-mail address
7. Type of credit card, card number, and exp. date

Your name:_____________     Date:____________

E-mail (usacallback@juno.com) us the above information.


How to use the service?

1. From a touch tone phone, dial the toll free number (yes, it is toll free): 1877 764 0888
2. Welcom to E-O com, enter your access number: ---> enter your access number you choose in the application form
3. Dial the destination number: 011 886 + city code + number
 

How to close my account if I don't like it?

We want to be honest with you. When at peak time (many people trying to use it) sound quality is Not 100% percent of the time good. However, you can still use your original LD and pay 45 cpm (or whatever) for the calls, and also based on the response from users, we do have close to 95% satisfied users. Most of them say "not bad", or "at this rate, it is a good deal", "we could have good conversation". However, not everyone's standard is the same. But one thing for sure, our carrier is committed to provide good quality internet phone. When more hardware, or software is needed, our carrier will keep improving it. Our carrier is not a one-person company. It is a world-wide, facilities based carrier. Our carrier put out the product, and it will make it better!

If you really want to cancel the service, just call an toll free number. Once we receive your order, we will e-mail you an toll free number for customer service, if you don't' like the service, just call and cancel the service. No strings attached!


FAQs:

1. Q. Can I use the service from the University Dorm?
   A. Yes You can use it from anywhere touch tone phone in the US except Alaska and Hawaii
2. Q. Is there an extra minute connecting fee when using the service?
   A. No, it charges you only for the usage time in minute.

3. Q. Do they have an 800 telephone that I can call to ask questions?
   A. Yes, also you can ask us questions via e-mail.  You will have the
      800 number after you fax or send in the application.

4. Q. Do I need to switch my long distance carrier to get the service?
   A. No, it is a stand alone, add on service.  You can keep your ATT, MCI etc. 

6. Q. How long is the rate good for?
   A. Unlike the big three phone companies, it is the regular rate for
      The service.  It should not change in a short time. When the rate changes, 
      customers will be informed in the monthly statement.  For those who does not use our service often, please check out the rate on our webpage.

7. Q. If I don't use it, do I have to pay any fee?
   A. There is NO monthly fee.  So you don't need to pay anything.  If one day a monthly fee is required, you will be informed in the mail if you use it every month.

8. Q. I am worrying about giving out my credit card number. Is it safe?
   A. You give us credit card number just like you go shopping and use
      your credit card.  They have your number too.  We will not
      charge to your account unless you use the service. 

9. Q. How much is the tax?
   A. It varies from state to state.  Normally it is 3%.  Ask your local
      phone company for detail. It should be the same as if you were
      using ATT, MCI or Sprint. Where we are (NC), it is 3% FCC tax for
      International and interstate calls.  Other state may charge higher.
      However, the rate before tax is the same.






How does it work? & The network we use.

E-O communication is a part of Kah-Lee export/import company with over 30 years history located in Kaohsiung, Taiwan. EO-COM has the hardware and we are marketing for it.

"Voice Over Internet" or "Internet Phone" technology utilizes "packet" technology to convert an analog voice signal into data "packets" which are sent over a dedicated intranet to a gateway at the destination location, where the signal is converted back to an analog voice transmission. This way, voice is sent via such route: Your phone (anywhere in the US) --> phone network (800 number) --> gateway (in California, US) ==> (internet part over the pacific ocean) ==> gateway in Taipei, Taichung and Kaohsiung (in Taiwan) --> Taiwan local phone network --> to Phone set of your family. As you can see, the saving comes from the internet part over the long distance pacific ocean where high speed data connection is used to save transmission time thus money. While the technology has been available between computers with sound cards for some time, it has only recently become available on a "phone to phone" basis. The technology enables extremely efficient transmission of sound, which significantly lowers the cost of transmission when compared to the costs of a traditional public network. Our carrier is one of the first telecommunications carrier to offer the service to international destinations.

Depending upon the destination country, the sound quality is nearly the same as that experienced today on the public network. Customers may notice a slight difference the first time they use the service.
 

If you are interested in calling from outside of US, check out our Callback program and save you up to 80% on the phone bill compared to your local phone company. Ex: from anywhere in China to the US = US$0.98/min, not 18 RMB/min any time!

E-mail us for more questions.


Last updated: 7/15/98

Leon Lee Telecommunications

1315 Morreene Rd. #24K

Durham, NC 27705 USA