When describing facilities, these can be used:
Positive: attractive, organized, fair, lovely,
pretty, beautiful, clean, immaculate, spotless,
bright, sparkling, fresh, airy, well organized,
appealing, welcoming, inviting, enticing,
enchanting, fascinating, tidy, artistic, orderly,
ship-shape, spic and span, appealing,

Negative: distasteful, repelling, dingy,
grimy, grubby, filthy, dirty, messy,
unkept, disorganized, muddled, cluttered,
smelly, dusty, sordid, foul,
cramped, crowded, disarray, musty

When describing customer service, use these:
Positive- friendly, likable, professional, attentive,
informative, knowledgeable, trustworthy, exceptional,
polite, courteous, entertaining, considerate, courteous,
skillful, enthusiastic, bubbly, eager, happy,
jovial, pleasureful, pleasantly, pleasing, communicative,
expertly, well-groomed, charming, interesting,
exuberant, exciting, delightful, confident,
comfortable, relaxed, honest, respectful,
composed, anxious, graceful, thoughtful, personable,
agreeable, appreciative, loyal, fascinating, neighborly

Negative-
unfriendly, rude, disrespectful, preoccupied,
unconcerned, nasty, hurried, confused, intrusive,
indifferent, distracted, uncaring, ignorant, lacking,
crude, dishonest, thoughtless, withdrawn, aloof, casual,
remote, detached, nonchalant, hasty, hotheaded,
angry, upset, ill-advised, selfish, discourteous,
routine, rehearsed, monotone, mumbled, too soft
spoken, bored, tired.

Good Phrases to use-
She treated me like an old friend
I was appreciated as a customer
I felt I was valued as a customer because....
welcomed me into.....
greeted me by saying....
thanked me by saying.....
quickly assessed my needs
asked detailed qualifying questions
expertly explained
friendly bond
interacted well with customers
successfully made my visit a ______ one
tailored the presentation to my needs
I would definitely recommend the business
made me feel comfortable by_____
made me feel my needs were important
listened attentively to me
sold me on the services
seemed they wanted to be elsewhere
they could care less
I felt I was disturbing them
felt I was imposing, rushed, not important
I felt ignored because
They encouraged me to
I will surely return because
I would not give them my business because
The atmosphere was
The general mood was
They seemed genuinely interested in helping me
A very professional and considerate employee
welcomed me like an appreciated guest
engaged in conversation with me
initiated the sale
tried to upscale or add on merchandise
gave me adequate information
asked me to return
gave me their full attention
refrained from non-business matters
knowledgeable in the products/ service
went out of their way to
approached customers in a courteous manner
sincere in thanking me
gave a wonderful sales presentation
explained features, benefits, warrantees, skillfully

More on the way!!