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Corrective and Preventive Action

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ISO 9001:1994, Clause 4.14.1 General

bulletThe supplier shall establish and maintain documented procedures for implementing corrective and preventive action.
bulletAny corrective or preventive action taken to eliminate the causes of actual or potential nonconformities shall be to a degree appropriate to the magnitude of problems and commensurate with the risk encountered.
bulletThe supplier shall implement and record any changes to the documented procedures resulting from corrective and preventive action.

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