AP’s IT Policy-Focus on Citizen Services
APSWAN: A. P. State Wide Area Network/e-governance
Backbone network for voice,data and video communication throughout the state.
‘TWINS’ Twin Cities Network Services
-an IT project focused on the common man
To provide the citizens of the twin cities of Hyderabad and Secunderabad ‘Cyberabad’, selected services and information of departments and agencies of State and Central Governments in a convenient, efficient, reliable, transparent and integrated manner on a sustained basis through easy access to a chain of computerized Integrated Citizen Service Centers (ICSCs).
Services currently offered by TWINS:
‘CARD’ Computer-aided Administration of Registration Department
-Registration of a sale deed for a plot of land/flat - easier, faster and transparent.
‘MPHS’ Multipurpose Household Survey Project
-For better targeting in all poverty alleviation programs and services relating to land records
Implemented in 1125 mandals: The government is using the infrastructure as the nucleus of all efforts aimed at taking the benefits of IT to the common man.
SKIMS-Secretariat Knowledge & Information Management System
Application of WLL (CorDECT Technology developed by IIT, Chennai)
-The A.P. Government is determined to leverage its strength in IT to provide convenient anytime anywhere citizens services.
-The Government recognizes that while IT enabled citizen services projects pose a major challenge, these also represent the finest opportunity of demonstrating the relevance of IT for the common man.
-The overwhelming response--to citizen services projects like TWINS, CARD, FAST and MPHS--has encouraged not only the Govt of A.P. but others too.
-Operational on 1st November, 1999 with 2 Mbps fiber optic links connecting the State Secretariat with 25 centres including all the District Headquarters towns.
-Example: Video Conferencing used effectively for:
--Administrative Reviews and Conferences.
--Distance and On-line training for Government officials.
--Demonstration of best practices from the departments.
--Fast transmission of technology from lab to land.
-The TWINS project will eventually offer one-stop services to the public though multiple delivery channels like ICSCs, Electronic Kiosks and over the Internet.
-Payments for utilities (Electricity/Water/Sewerage Bills, Property Taxes)
-Certificates (Registration of Birth/Death, Caste/Encumbrance Certificates)
-Permits/Licenses (Trade Licenses, registration certificate of new vehicle.)
-Information (Transport, Market value assistance)
Facilitation (Transfer of ownership of non-transport vehicles)
-Scanning replaces manual copying of documents (preserved on CDs).
-One of the most successful examples of e-Governance (214 sites since 4-11-1998): over 1.6 years, 1.2 million immovable property registrations done (used to take 1 week to few months).
"Bill Clinton : even in U.S.A., it is not done the same day"
-Socio-economic data and land records for all citizens of the state.
-To manage information and knowledge in the Secretariat to increase employee productivity:
-Create a knowledge bank, exploit the power of the computer networks, automate the workflow in the secretariat, prioritize areas of work, and provide effective tools for performance evaluation.
APDMS-Andhra Pradesh Development Monitoring System
Geographical Information System with Remote Sensing Satellite Data
-for all the mandals, villages and habitations (base maps of 1122 mandals and the constituent revenue villages and habitations together with a suite of thematic data on the road network, the community infrastructure, basic demographic, soil and geo-morphological data etc.).
-Socio-economic indicators, Multi-purpose Household Survey database and Human Development Indicators.
A system that helps in research, analysis, project design and monitoring--of information accessible on the Government intranet--for various development and poverty alleviation initiatives.
-Kuppam Mandal, Chittor Distt.: 50 villages connected using wireless technology developed indigenously.
-Also adding 50 villages on wireless Internet.
AP Govt site