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Important Information for Clients 

 
 
Lesson packages are for in-home instruction with one pet. Discounted group lessons available.

Equipment costs are not included in the service fees listed. Some equipment will be required.

A nominal mileage charge may apply for long-distance clients in addition to the service fees listed.

Payment is expected at the conclusion of all initial consultations and follow-up visits.

Lesson packages must be paid in full prior to the first session. No refunds will be given.

Lessons must be cancelled a minimum of three hours prior to the scheduled appointment; last-minute cancellations will be charged. Cancelled appointments for lesson packages may be rescheduled up to three successive times after which no makeup will be granted.
 

Consultations for dogs with aggession problems requires preliminary preparation. Therefore, should an appointment be scheduled whereupon the trainer arrives and finds the dog to be aggressive, and the client did not inform the trainer of such prior to the visit, the appointment will be terminated and the fee due regardless. The client will then be instructed on how to arrange an appropriate visit.

For clients who can’t find the time to train their own dogs, High Praise! will do it for you. All rates for this service are 30 percent above the standard fees (excluding initial and telephone consultations). Training will take place at the client’s home, and clients will be provided with information on their dog’s progress as well as instructions for maintaining good behavior in the trainer’s absence.
 
 

Also Please be Advised...

While High Praise! is committed to solving dog owner’s problems to the fullest satisfaction, absolutely no warranties or guarantees are given for any training methods, advice, procedures, or outcomes as a result of working with High Praise!. Furthermore, High Praise! will not be responsible for misuse or abuse of information presented to clients or otherwise disseminated.

High Praise! strives to use only humane, professionally accepted methods that are reasonable and fair; however, should a client feel that a certain technique is inappropriate for his or her pet, the client has the option to disregard High Praise!’s recommendation.