Believe airline baggage fees, coin-operated toilets and pillow rentals are passenger rip-offs?
Try rescheduling your flight time on Delta Airlines because of an emergency.
Prepare to get a bank loan.
Army combat engineer Nick Ortlieb, about to be deployed to Afghanistan, had to pay $515 more for a Kansas City-to-Los Angeles flight to visit his family because he got delayed by his base.
When news media contacted Delta about the enormous surcharge beyond the original $300 ticket, the airline offered a refund voucher.
For a flight to be used some time during the next year.
While Ortlieb is still in the Middle East war zone.
Delta, surprisingly, doesn't operate there, even though the region is infamous for its culture of extortion, bribery, graft and corruption.
A much better fit for Delta's headquarters. (20 FEBRUARY 2011)
