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Frequently Asked Questions
Why would I want to buy alcohol over the internet?
Does OzDrinks.com honestly offer the lowest prices?
Do you have any real-life stores?
Is it safe to send my credit card details over the internet?
What will you do with my personal information?
I don't know what drink to try, what do you recommend?
What if I don't receive my order?
Ask us a question
Why would I want to buy alcohol over the internet?
Benefits include significantly reduced prices, a wider selection of drinks and fast delivery.
OzDrinks.com provides extra benefits including giveaways, information on upcoming events and recipes for cocktails.
OzDrinks.com is customer-oriented and user friendly, making the shopping experience simple and fast.
Does OzDrinks.com honestly offer the lowest prices?
Yes. Because OzDrinks.com is a completely virtual (business to consumer) company, our cost savings enable us to lower our prices.
Drinks on special for extra low prices are displayed on our homepage.
Lookout for an upcoming price comparison page, that compares OzDrinks.com's prices with other Australian alcoholic
e-tailers.
Do you have any real-life stores?
No. OzDrinks.com only has a virtual presence.
Is it safe to send my credit card details over the internet?
Yes. New technologies such as our information encryptor make this possible.
For a detailed description of how security is implemented see our
security and payments page.
What will you do with my personal information?
OzDrinks.com stores your personal information (by the use of cookies) in our systems, in order to:
not only enable your desired sales transaction, but also to save you time on consequent transactions.
All personal information is kept completely safe by OzDrink.com's encryptor and login/ password system.
No affiliated businesses will be allowed access to your personal information.
Lookout for the upcoming service of personalized homepages!
Upon login, our homepage will display drinks of your interest, as indicated by your preferences and past purchases.
A similar personalized e-mail service will also be available upon activation.
I don't know what drink to try, what do you recommend?
When it comes to drinks, taste varies form individual to individual.
Our recommendation is to try our most popular drinks (displayed on the homepage),
try our cocktail recipes and mix the drinks you already own, or why not enter the monthly giveaways,
enabling you to win and try new drinks.
Lookout for our upcoming 'Friends and Favourites' forum,
where you may post up your reviews of drinks and share your list of favourite drinks.
What if I don't receive my order?
OzDrinks.com will send out a second shipment after you fill out a 'claim form.'
In order to protect the company, a limit of three claim forms per customer applies.
To receive a form, contact our team at site_help@ozdrinks.com
E-mail your queries
Any queries related to the site may be e-mailed to
site_help@ozdrinks.com
whilst queries about drinks may be e-mailed to
drinks_help@ozdrinks.com
A reply will be sent by our team as soon as possible.
It is advisable to first read through the frequently asked questions and our answers, provided
above.
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