PROFICIENCY PROFILE Customer service and retail sales and managerial experience spanning over two decades in the city of Philadelphia and surrounding areas. Demonstrates exceptional interpersonal skills including excellent communication skills. Also has previous work experience in the field of telemarketing. Experienced in data entry on computer system (Macintosh and IBM compatible). Additionally experienced in the field of music entertainment with expertise in project production and management, small business administration, artist development and contracting, marketing, and merchandising. PROFESSIONAL BACKGROUND · Comcast Cellular Communications King of Prussia, PA Sept., 1998-Present Title: Customer Account Representative · Ronald Philip, Ltd. Upper Darby, PA 1991 - 1998 Title: Assistant Manager · Tiny Towne Children’s Shoppe Upper Darby, PA 1988 - 1991 Title: Sales Representative · Stadler Shoes Phiiladelphia, PA 1985 - 1988 Title: Assistant Manager · Hollywood Shoes Philadelphia, PA 1984-1985 Title: Sales/Customer Service · Truflex Shoes Philadelphia, PA 1981 - 1984 Title: Sales/Customer Service · Polly Brothers Sporting Goods Cheltenham, PA 1979 - 1981 Title: Sales EDUCATIONAL ACCOMPLISHMENTS · Pennsylvania State University State College, PA 1976 - 1979 Major: Communications