order fulfillment service

Phish Tickets By Mail (or PTBM) was a service that sold tickets to performances by the jam band Phish, before their general on-sale date through Ticketmaster and other traditional ticketing outlets. The service exists today in a limited form for concerts involving Trey Anastasio, Mike Gordon, Page McConnell and Jon Fishman.

Mail order

For most of Phish's existence, the Phish ticket presale was done through mail order. For each Phish tour, specific instructions for mail order were listed in the band's newsletter, "Doniac Schvice" (and, later, Phish. com), usually involving envelopes of a specified size, postcards and return postage in the event the ticket order was not fulfilled. There were very specific details that needed to be done, in an effort to deter scalpers and ticket brokers. Access Business Group, Inc. The ticket orders were then outsourced to a Vermont business to fulfill the orders. In the final years of the mail order process, ticket orders were processed by the staff at the Flynn Theatre in Burlington, Vermont. A random lottery determined the order in which ticket requests were fulfilled, and no seniority or special treatment was given to any fan.

Online order

In 2001, while Phish was on a hiatus, Trey Anastasio booked a tour of amphitheatres and major venues. It was his largest tour, at the time, without Phish.