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Chapters Inc. was formed following the merger of Coles and SmithBooks, then Canada's two largest bookstore chains. In 1994, Canadian General Capital and Pathfinder Capital purchased SmithBooks from Federal Industries, and later that year acquired Coles from Southam Inc. The strategy was to build a strong base company and use its financial strength to invest in the development of large format book superstores.
In April 1995, the merger of SmithBooks and Coles was finalized, and in November 1995, the new company,
Chapters Inc. opened its first two book superstores and from there grew to become the largest book retailer in Canada, operating bookstores in all provinces, under the names Chapters, Coles, SmithBooks, and World's Biggest Bookstore.
[ Source: www.chapters.indigo.ca ]
For other Canadian shopping, in both French or English, Amazon Canada also offers a great choice.
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Canada - Shop Online: Chapters-Indigo Online Canadian Store for Books, Gifts, Music, Video, DVD
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Travel Insurance POSITION: Store Manager REPORTING TO: Regional Manager MISSION: To maximize sales and profits by developing a top performing team dedicated to the achievement of all company goals and objectives through communication and direction consistent with company philosophies. IF YOU WOULD LIKE TO BE RESPONSIBLE FOR: Ensuring that all aspects of store operation consistently meet Indigo standards. Meeting or exceeding budgeted sales targets by maintaining a consistent focus on maximizing sales and managing expenses. Training and developing the people necessary to achieve appropriate store productivity and successfully execute all objectives. Providing leadership to the Store Staff through the use of operational tools to meet budgeted targets and analyze trends. Achieving operational and financial excellence for all products, promotions and merchandising, and evaluate performance to repeat or improve future offerings. Developing and executing proactive local store marketing plans and book-related events, in response to market conditions. Controlling store labour within budgeted guidelines and meeting the store's controllable cost targets by effectively controlling expenses. Training employees on corporate loss prevention and cash handling procedures. Ensuring ongoing adherence to these policies. Analyzing Profit & Loss statements and developing proactive plans to ensure the success of the store. Setting priorities and foster teamwork within the store demonstrating leadership by providing training, motivation and coaching. Managing the store's human resources through effective succession plans and recruitment of top performing employees at all levels. Encouraging, promoting and demonstrating excellence through the establishment, communication and follow-up of performance standards. Training and developing employees to consistently deliver Indigo customer satisfaction and exceed performance expectations. Ensuring established merchandising guidelines are executed to maximize sales and profits. Conducting analysis and provide input for improving stock mix and inventory productivity. Ensuring that all areas of the store are neat, clean and organized. Taking action and following procedures to correct safety hazards immediately to prevent employee and customer accidents. Resolving all customer complaints in a manner that leaves the customer feeling satisfied and positive towards Indigo. Maintaining an objective perspective, balancing store needs and company directives. AND YOU HAVE THE FOLLOWING QUALIFICATIONS: Previous Management experience in a retail environment. Excellent information systems understanding and human resource management. Proven record of profitability and budget management. A related degree is an asset. Availability to relocate within a 50km radius of store is required. Some duties require heavy lifting and repetitive bending. May require prolonged standing. Exceptional analytical, interpersonal decision making and organizational skills. Thorough knowledge and understanding of retail operations policies and procedures. THEN: We invite you to share in our success and apply for a career filled with possibilities. Please send your resumé to: Human Resources Indigo Books & Music Inc. Fax: (416) 646-8914 Email: careers@indigo.ca Open Books. Open Minds. Open Doors. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Info Desk iREWARDS Program About Our Company Affiliate Opportunities Careers Contact Us Corporate Sales Gift Certificates Privacy Policy Shipping Rates Store Locations Wish List chapters.indigo.ca: home Shopping Bag | Account Centre | Wish List | Help iREWARDS Program | Corporate Sales | Store Locations All Products Books DVD Video Gifts Books Advanced Search Search Tips Browse Books Art and Architecture Audiobooks Biography & Memoir Business and Finance Children's Books Computers View all Categories Browse DVD Action & Adventure Comedies Dramas Foreign Films Horror & Suspense Kids & Family View all Categories Browse Video Action & Adventure Comedies Dramas Foreign Films Horror & Suspense Kids & Family View all Categories . Head Office | Privacy Policy | Free Delivery | Chapters Coupons
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