[Note:  Emphasis in these emails added by me]

 
-----Original Message-----
From: Matt Kaufman
Sent: Wednesday, May 09, 2001 7:20 PM
To: Keith Teare; Mary Burnside
Subject: FW: Re: your phone call on generic issue

Thought you should know...  Bill was more diplomatic in his emails, but
not by much...
 
-Matt
 
-----Original Message-----
From: Randy Macbeth [mailto:rmacbeth@microsoft.com]
Sent: Wednesday, May 09, 2001 9:15 AM
To: Ali Motamed
Cc: Jennifer Shilling; William Gibson; Pat Gallagher; Matt Kaufman; Mary
McCall; Kathi Villaruz (Excell Data Corporation)
Subject: RE: Re: your phone call on generic issue

Ali, just for further clarification, here is a summary of our
call yesterday:

Microsoft has been getting numerous complaints regarding Sales
and Legal issues pertaining to Realnames continuing to sell generic
terms.

        Microsoft considers this to be a very serious issue and we will
be meeting with our management  to discuss options that may or may not
be necessary.

        Some of the options being discussed might be in the "drastic"
category if we are not able to get this resolved.

We discussed a few of the specific generics that had been sold but also
stated we want to address the larger issue of how to stop the flood of
these rather than handle one or two at a time.

Thanks,

Randy

-----Original Message-----
From: Ali Motamed [mailto:amotamed@realnames.com]
Sent: Tuesday, May 08, 2001 4:30 PM
To: Kathi Villaruz (Excell Data Corporation); Randy Macbeth; Mary McCall
Cc: Jennifer Shilling; William Gibson; Pat Gallagher; Matt Kaufman
Subject: Re: your phone call on generic issue

Hello
 
Randy, Thanks for the phone call / heads up.
We got a similar letter regarding Hip Recall and we responded to that.
Additionally, we've have had discussions with Bill Bliss and his team on
the how to deal with generic issues. This discussion is still
continuing.
You've mentioned that you've got hundreds of this type of letter. Would
you kindly share some of those letters with us. If you have them in the
electronic form, can you please email some of those to us. We want to
make sure we are aware of all those complains.
 
Thanks
Ali